公司规模
SME
地区
- America
国家
- United States
产品
- Intuitive ERP
技术栈
- Microsoft technology
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 离散制造
用例
- 自动化制造系统
服务
- 系统集成
关于客户
Elliott Tool Technologies 是一家总部位于代顿的公司,100 多年来一直为行业提供创新工具,用于支持管道安装、清洁、封堵、测试、维修和拆卸。该公司还生产用于抛光、倒角、去毛刺和机械连接的金属精加工工具。Elliott 为 100 多个国家的 7,000 多家客户提供 36,000 种不同的 SKU。该公司拥有 65 名员工,服务于暖通空调、锅炉、重工业、石油化工、航空航天和汽车行业。
挑战
Elliott Tool Technologies 是一家提供用于管道安装、清洁、封堵、测试、维修和拆卸的创新工具的公司,该公司正在努力应对过时的 ERP 系统,该系统无法满足其业务需求。他们没有工厂调度,并且平均准时交货记录不佳。竞争压力要求提高响应能力和加强控制。他们拥有大量数据,但由于专有数据库和编程语言,缺乏商业智能能力。该公司知道事情已经失控,但他们的系统非常糟糕,以至于他们甚至无法衡量偏差有多大。他们不信任他们的 KPI,拥有大量数据,但没有信息。
解决方案
在寻找新的 ERP 系统时,Elliott Tool Technologies 发现 Aptean 的 Intuitive ERP 提供了灵活性,易于与现有报价系统集成,并且基于 Microsoft 技术构建,因此寻找帮助和兼容资源不是问题。最重要的是,他们发现 Intuitive 功能强大但使用简单。该公司轻松实现了 90 天的实施目标。解决方案不仅仅是一个新的计算机系统。Intuitive 创建了一个重新设计业务流程和纪律的框架。在 Aptean 专家顾问的帮助下,Intuitive 为 Elliott 提供了所需的工具和流程,并且在 2008 年开始的经济衰退期间,它确实获得了回报。Elliott 将他们的新 Intuitive ERP 与现有报价系统集成,并将在不久的将来加强这种集成。他们计划自动将报价转换为订单,以进一步缩短交货时间并提高他们快速响应客户请求的能力。
运营影响
数量效益
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