零售业的物联网实施：Bayley & Sage 案例研究
技术
- 传感器 - 全球定位系统
适用行业
- 城市与自治市
- 零售
用例
- 库存管理
- 零售店自动化
服务
- 系统集成
- 培训
关于客户
Bayley & Sage 是一家成立于 1997 年的零售公司。多年来，该公司不断发展壮大，在温布尔登村、帕森斯格林、特纳姆格林、富勒姆、巴特西、旺兹沃斯、切尔西和贝尔格莱维亚等地开设了更多商店。除了商店外，该公司还设有配送中心、生产厨房、中央枢纽和家居用品商店 Abode。该公司深深扎根于其所服务的社区，非常注重亲自了解客户并接收他们的反馈。该公司由 Jennie Allen 创立，她坚信新鲜食品对健康和快乐生活方式的重要性。
挑战
Bayley & Sage 是一家拥有 13 个分支机构和 200 多名员工的零售公司，在管理运营方面面临着重大挑战。他们之前实施的解决方案不符合目的，造成了超出需要的工作。他们需要一个可以从一开始就提供详细客户支持的系统，以及一个不仅适用于员工、也适用于管理、薪资、人力资源和其他部门的易于使用的解决方案。新解决方案的主要需求是：推出时的支持和培训、高效且有效的推出以及在一个地点对整个业务的完整概述。由于需要管理 13 个地点，因此很难跟踪员工的工作时间、工资、休假请求、日程安排、劳动力成本和良好的客户服务。他们遇到的主要问题之一是管理不同地点的员工。他们无法准确追踪自己打卡的时间以及现场打卡的时间。
解决方案
Bayley & Sage 实施了 Bizimply，一款综合性员工管理软件。该软件通过个人员工档案和移动应用程序 MyZimply 提供运营可见性，供员工访问其日程安排。 Bizimply 的 Timestation 应用程序允许 Bayley & Sage 的共享员工使用相同的唯一 PIN 码上下班打卡。 Bizimply 的客户成功团队为 Bayley 和 Sage 团队可能遇到的任何问题提供持续的支持、资源和答案。薪资和人力资源团队也看到了他们部门的巨大进步。由于跟踪准确的工时和休假管理，薪资已成为一个更加无缝的流程。人力资源团队赞赏集中式文档存储系统，可以随时轻松访问文档。仅仅几个月后，Bayley & Sage 就已经看到公司内部取得了巨大的发展，他们相信这种发展只会持续下去。
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