技术
- 平台即服务 (PaaS) - 应用开发平台
- 传感器 - 全球定位系统
适用行业
- 海洋与航运
- 运输
适用功能
- 物流运输
- 销售与市场营销
用例
- 实时定位系统 (RTLS)
- 供应链可见性(SCV)
关于客户
Joyin 是北美主要零售商的第三方玩具销售商。 2019 年,该公司实现了 6000 万美元的收入,2020 年,该数字增长了一倍多,达到 1.4 亿美元。自 4 月以来,Joyin 已在其目录中添加了 1,000 件商品,使其当前库存达到 3,000 件。虽然 Joyin 的大部分销售都是通过亚马逊进行的,但 Joyin 产品也在 Wayfair.com、Target.com、Kroger.com、Bedbathandbeyond.com、Walmart.com 和 Etsy 上销售。尽管产品目录快速增长和扩大,Joyin 在管理运营方面面临着重大挑战,特别是在运输和库存管理方面。
挑战
Joyin 是一家面向大型零售商的北美第三方玩具销售商,在管理其快速增长和转移库存方面面临着重大挑战。该公司的收入逐年翻倍,到 2020 年,其收入比 2019 年的 6000 万美元增长了一倍多,达到 1.4 亿美元。这一增长伴随着产品目录的扩大,自 4 月份以来增加了 1,000 种商品,使库存总数达到 3,000 种。然而,Joyin 现有的运输平台无法跟上这种增长的步伐,导致效率低下、缺乏对运营的可见性和控制。 2020年,情况变得更加复杂,亚马逊暂时禁止第三方卖家在其仓库运输和储存非必需品,给Joyin带来了重大的运营挑战。
解决方案
为了应对这些挑战,Joyin 与在线托运平台提供商 Convoy 合作。 Convoy 的平台为 Joyin 提供 24/7 实时监控每件货物的状态,通过 Convoy 的承运商网络确保 94.9% 的准时取件率。该平台还提供设施评级,从而推动运营商的运营反馈循环。 Joyin 的评分很高,满分为 4.9 分。Convoy 平台还使 Joyin 能够分析前一年的发货情况,并根据亚马逊的新限制做出有效的决策。与 Convoy 的合作为 Joyin 提供了便捷且用户友好的在线一站式体验,用于报价、预订、管理账单和跟踪货运。这支持而不是阻碍了公司的发展。 24/7 跟踪提供的可见性以及纯在线零售商享有的即时实时销售分析特权使 Joyin 能够快速转型,无论出现何种中断。
运营影响
数量效益
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