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Okta > 实例探究 > Kiwi.com Enhances IT Infrastructure with Okta for Secure and Efficient Identity Management

Kiwi.com Enhances IT Infrastructure with Okta for Secure and Efficient Identity Management

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公司规模
Large Corporate
国家
  • Czech Republic
产品
  • Okta Universal Directory
  • Okta Single Sign-On
  • Okta Multi-Factor Authentication
  • Okta Lifecycle Management
  • Okta API Access Management
技术栈
  • SaaS
  • Cloud-based apps
  • VPN
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Cost Savings
技术
  • 网络安全和隐私 - 身份认证管理
  • 平台即服务 (PaaS) - 连接平台
  • 应用基础设施与中间件 - API 集成与管理
适用功能
  • 商业运营
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
Kiwi.com is a travel-tech company that specializes in offering flexible travel options through its Virtual Interlining algorithm. Founded over seven years ago, Kiwi.com allows travelers to build consolidated travel plans across various modes of transport, including airlines, buses, and trains. The company has experienced rapid growth, expanding its workforce to over 3,000 employees and establishing customer service centers worldwide. Kiwi.com is known for its innovative approach to travel booking, providing services that connect different transport modes and offering guarantees for missed connections. The company's mission is to connect people globally, enabling them to travel from any point A to any point B. As a large corporate entity, Kiwi.com supports millions of users and billions of searches, necessitating a robust and scalable IT infrastructure to manage its operations effectively.
挑战
Kiwi.com faced significant challenges as it grew from a start-up to a large corporation. The company's IT infrastructure, initially designed for a smaller scale, became inadequate for managing over 3,200 active international users. The lack of a single point of truth for identity management led to provisioning and productivity challenges, limited visibility into company systems, and weakened security. The existing infrastructure required extra overhead to manage, and the manual processes for provisioning and deprovisioning users were time-consuming and posed security risks. Without an automated workflow, employees experienced delays in accessing necessary tools, affecting productivity. The company needed a consolidated identity infrastructure to effectively manage user access and provisioning.
解决方案
To address its challenges, Kiwi.com partnered with Okta to implement a comprehensive identity management solution. The company migrated its employees into Okta Universal Directory and added Single Sign-On to enhance security and simplify user experience. Multi-Factor Authentication was deployed to strengthen security further, and HR was established as a master to automate app provisioning and deprovisioning based on role changes. Okta's platform provided Kiwi.com with a consolidated view of its systems, enabling better decision-making and increased employee productivity. The integration of Okta's products, including Lifecycle Management and API Access Management, allowed Kiwi.com to streamline its operations and reduce IT workload. The company also implemented IP restrictions and incorporated YubiKeys for secure access management, enhancing security for its global workforce.
运营影响
  • Kiwi.com achieved a more secure and efficient IT environment with Okta's identity management solutions.
  • The company experienced a significant reduction in password reset requests, saving 2,932 hours annually.
  • Automated provisioning processes increased employee productivity and reduced IT workload.
  • Enhanced security measures, including Multi-Factor Authentication and IP restrictions, strengthened the company's security posture.
  • The integration of Okta's platform led to better organizational decision-making and streamlined operations.
数量效益
  • 2932 hours: Annual reduction in helpdesk time related to password resets.
  • 1209 hours: Annual reduction in time spent supporting manual app provisioning.
  • 288 hours: Annual reduction in time spent on security patches.
  • 2354 hours: Annual increase in employee productivity due to intelligent MFA prompting.

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