适用行业
- 金融与保险
适用功能
- 质量保证
用例
- 视觉质量检测
服务
- 测试与认证
关于客户
本案例研究中的客户是一家全球排名前 20 的金融机构。由于客户风险评级模型的变化,导致需要审查的高风险文件数量增加,该银行面临着重大挑战。该银行无法有效管理增加的数量,从而导致了重大的质量挑战。此外,由于监管指导,该银行被迫对很大一部分高风险客户进行 KYC 尽职调查,但无法投入足够的资源来满足定期审查的最后期限。
挑战
一家全球 20 强金融机构由于客户风险评级模型的变化而面临重大挑战。新模式导致需要审查的高风险文件数量增加,而银行无法对其进行有效管理。这导致了重大的质量挑战。此外,监管指南要求定期进行基于风险的审查。这迫使银行对大部分高风险客户进行“了解你的客户”(KYC) 尽职调查。然而,该银行无法投入足够的资源来满足定期审查的最后期限,这进一步加剧了情况。
解决方案
Exiger 是一家全球监管和金融犯罪、风险与合规公司,为期三年,负责在美国、欧洲和亚太地区进行 KYC 更新审查。此次审核涉及10000余份高风险客户档案。 Exiger 为该银行在全球范围内专门组建了一支由 100 多名分析师和质量团队领导组成的团队。该团队很快就配备了经验丰富的人员,经过培训并准备好持续处理客户的高峰期。 Exiger 的专业团队能够扩充银行的员工队伍、确保文件完整性、以最高质量水平交付并按时完成文件审核。
运营影响
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