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ThoughtSpot > 实例探究 > Langs Building Supplies Uncovers New Sales Opportunities with ThoughtSpot

Langs Building Supplies Uncovers New Sales Opportunities with ThoughtSpot

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公司规模
Mid-size Company
地区
  • Pacific
国家
  • Australia
产品
  • ThoughtSpot
  • SpotIQ
  • ThoughtSpot Everywhere
技术栈
  • API-driven analytics
  • AI-driven insights
  • Search-driven analytics
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Revenue Growth
技术
  • 分析与建模 - 预测分析
  • 分析与建模 - 实时分析
  • 分析与建模 - 机器学习
适用行业
  • 建筑与基础设施
适用功能
  • 销售与市场营销
  • 商业运营
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Langs Building Supplies, located on the Gold Coast of Australia, is a company that provides comprehensive solutions for builders, offering everything needed to construct quality homes. They serve builders across Queensland and northern New South Wales, ensuring they have all the necessary materials from the initial tender to the final key turn. The company is led by Chief Information Officer Mathew Day, who plays a crucial role in operationalizing information across the business. With a small team of five, Day oversees various aspects of technology, from factory floor consumption measurement to geo-tracking on trucks. His philosophy emphasizes the importance of technology in bringing people together, and he is committed to driving change when technology fails to do so.
挑战
Langs Building Supplies faced a significant challenge with their outdated ERP tool, which had been in use for nearly 20 years. The tool no longer met the company's current needs or values, prompting a complete reevaluation of their legacy reporting and BI tools. The company needed an analytics solution that was API-driven, AI-aware, and capable of providing quick insights to important business questions. The goal was to empower business users with a tool that could model and search live data intuitively, without relying on static reports or dashboards that only looked backward at data.
解决方案
Langs Building Supplies selected ThoughtSpot as their analytics solution after a thorough evaluation process involving 10 different vendors. ThoughtSpot was chosen for its powerful, consumer-grade analytics capabilities, which include search and AI-driven insights. The platform allows business users to model and search live data in an intuitive manner, enabling them to discover insights independently. ThoughtSpot's SpotIQ feature further enhances this capability by automatically uncovering answers to questions users may not have thought to ask, driving smarter business decisions. The implementation of ThoughtSpot has allowed Langs Building Supplies to put data directly into the hands of non-technical business users, facilitating self-serve analytics and reducing the need for report requests from other teams.
运营影响
  • Langs Building Supplies has nearly 100 sales and finance users actively using ThoughtSpot.
  • The team has integrated multiple datasets from sources like the Australian Bureau of Statistics and Google API, enhancing their data analysis capabilities.
  • The use of ThoughtSpot has enabled the creation of heat maps for customer purchases, allowing sales reps to identify and approach customers with additional purchase opportunities.
  • The company plans to roll out a customer portal on ThoughtSpot Everywhere, providing customers with easy access to order and shipping information, which is expected to offer a competitive advantage.
数量效益
  • Put data directly into the hands of 100 business users across sales and finance.
  • Empowered 75% of the sales team to uncover new sales opportunities.
  • Achieved 80% of analytics adoption goal in 3 months.
  • Deployed in 15 minutes.

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