Vonage > 实例探究 > 拉丁美洲青年中心通过 Vonage Business Communications 实现成本节约和灵活性

拉丁美洲青年中心通过 Vonage Business Communications 实现成本节约和灵活性

技术

基础设施即服务 (IaaS) - 公共云
机器人 - 轮式机器人

适用行业

教育
电信

用例

人员跟踪与监控

服务

系统集成
培训

关于客户

拉丁美洲青年中心 (LAYC) 每年通过青年中心、学校场所和公立特许学校为 5,000 多名青年（14 - 24 岁）和家庭提供支持。

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挑战

随着机构规模的扩大以及电话安装或搬迁需要亲自现场支持，可扩展性变得至关重要 - 电话系统和支持成本不断增加

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解决方案

Vonage 商业通讯

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运营影响

The switch to Vonage Business Communications has brought about significant operational improvements for LAYC. The organization now enjoys greater flexibility and reliability in their telephony system. The ability to self-manage their system has eliminated the need for costly on-prem service support, leading to significant cost savings. The VBC mobile app has also enabled their staff to work from anywhere, a feature that proved invaluable during the COVID-19 pandemic when they had to close their physical offices. Furthermore, the ease of use of the VBC system has reduced the need for technical support, with the IT director reporting that he only had to call in once in two years.

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数量效益

Significant cost savings due to the elimination of costly on-prem service support.
Ease of adding and relocating phones, reducing the need for in-person, on-site support.
Flat, monthly rate offered by Vonage, leading to predictable and manageable costs.

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