技术
- 应用基础设施与中间件 - 数据可视化
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 水泥
- 建筑与基础设施
适用功能
- 销售与市场营销
用例
- 施工管理
- 施工现场监控
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Construction Monitor 是美国建筑和太阳能许可信息的领先提供商。该公司成立于 1989 年,为全国建筑专业人士、总承包商、分包商和供应商提供有针对性的销售线索。该公司主要从事基于网络的业务,在线招募客户并通过门户网站分配销售线索。尽管其业务具有数字化性质,但该公司仍然处理低技术方面的问题,例如从政府办公室检索纸质记录。该公司拥有 100 多名员工和承包商,自 2011 年以来一直是 RingCentral 的客户。
挑战
Construction Monitor 是美国建筑和太阳能许可证信息的领先提供商,在管理和优化其销售业务方面面临着挑战。该公司主要从事基于网络的业务,一直在努力解决其运营中的低技术问题,例如从政府办公室检索纸质记录。此外,该公司发现很难有效地监控和分析其外拨活动,而这是其销售业务的一个关键方面。该公司需要一种解决方案,使其能够像对待任何其他可编程网络资源一样对待其电话系统,从而能够生成自定义报告并深入了解其销售运营。该公司还希望通过允许销售人员将自己的通话指标与同行进行比较来营造竞争环境。
解决方案
Construction Monitor 求助于 RingCentral 的应用程序编程接口 (API) 来应对挑战。通过利用 API,该公司能够像对待任何其他可编程网络资源一样对待其电话系统。这使得它能够根据通过 API 检索的数据生成自定义报告,为销售经理提供外拨呼叫活动的清晰视图。创建了一个仪表板来显示销售人员的通话次数和持续时间,分为 30 天、7 天和当天的报告部分。这不仅提供了有关销售运营的宝贵见解,而且还为销售人员营造了一个竞争环境,他们现在可以将自己的通话指标与同行进行比较。该公司还计划将销售指标整合到同一仪表板上,提供更全面的销售运营视图。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
Case Study
IoT System for Tunnel Construction
The Zenitaka Corporation ('Zenitaka') has two major business areas: its architectural business focuses on structures such as government buildings, office buildings, and commercial facilities, while its civil engineering business is targeted at structures such as tunnels, bridges and dams. Within these areas, there presented two issues that have always persisted in regard to the construction of mountain tunnels. These issues are 'improving safety" and "reducing energy consumption". Mountain tunnels construction requires a massive amount of electricity. This is because there are many kinds of electrical equipment being used day and night, including construction machinery, construction lighting, and ventilating fan. Despite this, the amount of power consumption is generally not tightly managed. In many cases, the exact amount of power consumption is only ascertained when the bill from the power company becomes available. Sometimes, corporations install demand-monitoring equipment to help curb the maximum power demanded. However, even in these cases, the devices only allow the total volume of power consumption to be ascertained, or they may issue warnings to prevent the contracted volume of power from being exceeded. In order to tackle the issue of reducing power consumption, it was first necessary to obtain an accurate breakdown of how much power was being used in each particular area. In other words, we needed to be able to visualize the amount of power being consumed. Safety, was also not being managed very rigorously. Even now, tunnel construction sites often use a 'name label' system for managing entry into the work site. Specifically, red labels with white reverse sides that bear the workers' names on both sides are displayed at the tunnel work site entrance. The workers themselves then flip the name label to the appropriate side when entering or exiting from the work site to indicate whether or not they are working inside the tunnel at any given time. If a worker forgets to flip his or her name label when entering or exiting from the tunnel, management cannot be performed effectively. In order to tackle the challenges mentioned above, Zenitaka decided to build a system that could improve the safety of tunnel construction as well as reduce the amount of power consumed. In other words, this new system would facilitate a clear picture of which workers were working in each location at the mountain tunnel construction site, as well as which processes were being carried out at those respective locations at any given time. The system would maintain the safety of all workers while also carefully controlling the electrical equipment to reduce unnecessary power consumption. Having decided on the concept, our next concern was whether there existed any kind of robust hardware that would not break down at the construction work site, that could move freely in response to changes in the working environment, and that could accurately detect workers and vehicles using radio frequency identification (RFID). Given that this system would involve many components that were new to Zenitaka, we decided to enlist the cooperation of E.I.Sol Co., Ltd. ('E.I.Sol') as our joint development partner, as they had provided us with a highly practical proposal.
Case Study
Splunk Partnership Ties Together Big Data & IoT Services
Splunk was faced with the need to meet emerging customer demands for interfacing IoT projects to its suite of services. The company required an IoT partner that would be able to easily and quickly integrate with its Splunk Enterprise platform, rather than allocating development resources and time to building out an IoT interface and application platform.
Case Study
Bridge monitoring in Hamburg Port
Kattwyk Bridge is used for both rail and road transport, and it has played an important role in the Port of Hamburg since 1973. However, the increasing pressure from traffic requires a monitoring solution. The goal of the project is to assess in real-time the bridge's status and dynamic responses to traffic and lift processes.
Case Study
Bellas Landscaping
Leading landscaping firm serving central Illinois streamlines operations with Samsara’s real-time fleet tracking solution: • 30+ vehicle fleet includes International Terrastar dump trucks and flatbeds, medium- and light-duty pickups from Ford and Chevrolet. Winter fleet includes of snow plows and salters.