朗伍德大学使用 Trumpia 进行志愿者协调
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Trumpia
技术栈
- Text Messaging
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 教育
适用功能
- 人力资源
- 商业运营
用例
- 远程协作
- 人员跟踪与监控
服务
- 系统集成
关于客户
朗伍德大学是一所四年制公立大学，位于弗吉尼亚州法姆维尔。它是该州第三古老的公立大学。该大学拥有多元化的学生群体，提供各种学术课程。2016 年，朗伍德大学被选为本届选举周期唯一一场副总统辩论的主办方，这是一项需要大量规划和协调的重要活动。
挑战
朗伍德大学被选为 2016 年选举周期唯一一场副总统辩论的举办地。此次活动需要大量的协调和沟通，尤其是与协助活动的志愿者。该大学需要一个平台，可以有效地实时协调辩论当天的志愿者以及辩论前一周的相应活动。此外，他们还需要一种方法来让与会者和学生了解校园活动。
解决方案
朗伍德大学选择使用短信平台 Trumpia 来协调志愿者并与与会者和学生沟通。借助 Trumpia，朗伍德大学能够通过最直接的沟通渠道——短信来吸引志愿者。他们用它确认轮班、发送重要通知，并通知与会者电视直播时间。他们能够收集 1000 多名志愿者，约占其本科生总数的五分之一。从这个群体中，他们甚至可以应用 Trumpia 的智能定位工具向特定的志愿者群体发送消息。例如，他们列出了所有具有媒体资格的志愿者名单，这样他们就可以找到一位具有媒体资格的讲西班牙语的学生，接受西班牙网络的采访。他们还使用短信轻松通知所有住在必须清空宿舍以参加辩论的学生何时可以返回房间。
运营影响
数量效益
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