Loot Crate 通过物联网集成简化订单流程
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 消费品
- 电子商务
适用功能
- 采购
- 仓库和库存管理
用例
- 智能包装
- 库存管理
服务
- 系统集成
关于客户
Loot Crate 成立于 2012 年，是一项订阅盒服务，每月向粉丝提供主题神秘箱子。到 2014 年，该公司的全球订户数量已超过 200,000 名。 2016 年，Loot Crate 在 Inc 增长最快的私营公司名单中排名第一。该公司运营着两个网站：Loot Vault 和 Sports Vault，每天都会收到大量在线订单。该公司使用 Shopify Plus 作为电子商务平台，并使用 NetSuite ERP 来管理订单。他们还计划将新的仓库管理系统 Snapfulfill 纳入其运营中。
挑战
Loot Crate 是一项订阅盒服务，在管理其 Loot Vault 和 Sports Vault 网站上每天收到的大量在线订单方面面临着重大挑战。通常一天的订单数量可能在 200 至 1,000 份之间，在假期期间可能会激增至近 7,000 份。该公司在电子商务店面、订单管理系统和仓库管理系统之间手动传输订单和履行信息。这个过程不仅耗时，而且容易出现错误和不一致，导致订单履行延迟。在假日购物季，情况尤其严峻。该公司意识到，随着公司的发展，手动和临时流程是不可持续的。他们需要一个自动化解决方案，能够无缝集成其电子商务平台 Shopify Plus、订单管理系统 NetSuite ERP 以及新的仓库管理系统 Snapfulfill。
解决方案
Loot Crate 决定实施 Celigo 的 Shopify–NetSuite 集成应用程序和 integrator.io iPaaS，以自动在系统之间传输订单和履行信息。选择该解决方案是因为其易于实施、用户友好的界面以及内部管理的能力。该集成平台允许 Loot Crate 自行更改工作流程逻辑，将实施时间从三到四天缩短到一个小时。该解决方案还具有可扩展性，允许该公司提高并发限制，以管理假期期间的大量订单。 Celigo 解决方案与公司的电子商务店面、ERP 和仓库管理系统的集成可实现数据传输自动化，并确保跨系统的数据格式一致。
运营影响
数量效益
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