Mahindra Auto：利用 WhatsApp 提高运营效率
技术
- 网络与连接 - 5G
- 传感器 - 自动驾驶传感器
适用行业
- 汽车
适用功能
- 采购
- 销售与市场营销
用例
- 智能停车
- 车辆到基础设施 (V2I)
关于客户
马恒达汽车公司是印度最大的汽车制造商和世界最大的拖拉机制造商。他们在全球拥有 55 家制造工厂，生产一系列车辆，包括 SUV、皮卡、电动汽车、卡车和公共汽车。
挑战
Mahindra Auto 汽车经销商必须经历漫长的过程才能获取有助于买家选择合适汽车并完成购买的信息，这导致了他们的挫败感。
解决方案
Mahindra Auto 将 WhatsApp 作为其汽车经销商的新沟通渠道，将其与公司现有的聊天机器人同步，以提供实时信息并生成包含特定信息的 PDF。
运营影响
数量效益
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