公司规模
Large Corporate
国家
- Worldwide
产品
- JDA® Warehouse Management
- JDA® Extended Third Party Billing
技术栈
- Warehouse Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 仓库管理系统 (WMS)
适用功能
- 仓库和库存管理
用例
- 库存管理
- 仓库自动化
服务
- 系统集成
- 培训
关于客户
Hellmann Worldwide Logistics 是一家国际供应链专家,成立于 1871 年。该公司在 162 个国家/地区拥有 437 个分支机构,业务遍布全球。Hellmann 公司徽标中的大雁象征着他们通过创造创新、高效和定制的物流解决方案积极塑造未来的思维方式。该公司位列 A&A 全球第三方物流 (3PL) 提供商前 20 名。Hellmann 的客户群多种多样,他们可满足各种行业需求。他们正在寻找一种易于使用且高度可配置的仓库管理解决方案,以满足其多样化的客户群和行业需求。
挑战
Hellmann Worldwide Logistics 是一家国际供应链专家,其第三方物流 (3PL) 客户的需求日益增加。这些客户希望更深入地了解订单执行流程,同时还希望节省成本并提高服务水平。满足这些高要求的客户需求,同时降低内部成本,这给 Hellmann 带来了额外的挑战,例如需要标准化和优化仓库运营,并确保他们为收到的每项服务向现有客户收费。Hellmann 还意识到需要在整个物流流程的每个步骤中为客户提供可视性,从跟踪门户访问到准确、实时的数据和定制报告。为了向客户提供透明度并满足其他日益增长的期望,同时降低成本,Hellmann 需要一种仓库管理解决方案 (WMS),帮助他们组织人员、流程和资源,以标准化仓库运营。
解决方案
Hellmann 选择 JDA 的仓库管理解决方案和扩展第三方计费来应对挑战。这些解决方案使 Hellmann 能够标准化运营,从而使流程更具跨职能性。由于 JDA 解决方案提供的高度可配置性,他们还能够为客户提供个性化体验,而无需降低标准。例如,该公司现在可以利用跨职能团队:仓库内的操作员可以跨接收或装载流程工作,而不是局限于操作和站点的某个方面。事实上,JDA 的解决方案还允许管理人员和操作员跨职能工作并前往其他站点提供帮助,这是可能的,因为他们对流程都有相同的核心理解。JDA 的第三方计费模块降低了 Hellmann 的高昂管理成本,确保客户能够为所提供的每项服务开具发票。
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