McLeod Software 使用带宽通信 API 平台实现短信通信
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- LoadMaster Enterprise Dispatch Software
- Bandwidth’s communications API
技术栈
- APIs
- SDKs
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 运输
适用功能
- 物流运输
用例
- 车队管理
服务
- 软件设计与工程服务
关于客户
McLeod Software 是领先的运输、经纪和文档管理系统提供商。具体来说，他们的 LoadMaster 企业调度软件解决方案是资产型卡车运输公司可用的最先进的企业级软件解决方案。LoadMaster 提供完全集成的调度运营管理系统和完整的原生会计软件解决方案，所有这些都是来自一家公司的一套产品。它为易用性和灵活性树立了行业标杆，北美有 600 多家资产型卡车运输公司都在使用 LoadMaster。这 600 多家卡车运输公司的 28,000 多名专业人员每天都在使用 LoadMaster。
挑战
McLeod Software 的 LoadMaster 是面向资产型货运公司的领先软件解决方案。北美有 600 多家公司使用该软件，每天有超过 28,000 名专业人员使用该软件。然而，McLeod 的客户需要一种与司机沟通的简便方法，因为许多司机都没有智能手机。司机们已经通过短信进行交流，但软件平台无法捕获短信内容。为了将这些文本对话集成到平台中，McLeod 需要一套简单的 API 和 SDK 来实现自动化。由于 McLeod 的客户在其组织内本地安装 LoadMaster 软件，因此该公司还需要一种能够在每个客户环境中都准确无误地运行的解决方案。
解决方案
McLeod 团队认为，Bandwidth 的通信 API 是满足公司内部安装要求以及向移动用户发送和接收短信的最佳选择。Bandwidth 开发人员与 McLeod 团队密切合作，创建了他们所需的短信功能，包括一些复杂且自定义的事件排序要求。由于 Bandwidth 既拥有强大的 API 平台，又能控制自己的运营商网络，因此它能够为 McLeod 提供其所需的低价和云通信 API 平台的易用性。
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