Mercury Promotions & Fulfillment Enhances Shipping Efficiency with Pacejet Integration
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- 3G Pacejet Shipping
- NetSuite ERP
技术栈
- Cloud-based Solution
- Multi-Level Scan-Pack Functionality
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 仓库管理系统 (WMS)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 电子商务
- 零售
适用功能
- 仓库和库存管理
- 物流运输
用例
- 仓库自动化
- 库存管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Mercury Promotions & Fulfillment, established in 1996, is a global leader in promotional product packaging and fulfillment services. Based in Sterling Heights, Michigan, the company is renowned for its extensive range of branded merchandise, including logo pens, t-shirts, and custom packaging. Operating from a 250,000 square foot facility, Mercury serves a diverse clientele with varying product quantities and global shipping destinations. The company is committed to delivering high-quality products and exceptional customer service, emphasizing brand identity and operational efficiency.
挑战
Mercury Promotions & Fulfillment faced challenges with their existing shipping systems, which were disjointed and on-premise, lacking essential features like label functionality, rate shopping, and sophisticated scanning or packing capabilities. These limitations led to errors in the shipment process and restricted scalability beyond two workstations, hindering warehouse output as volumes increased. Additionally, the company sought to reduce manual labor time and costs while finding cost-effective shipping methods.
解决方案
Mercury implemented Pacejet's cloud-based shipping solution, which offered a single-platform interface with features like rate shopping, scan-pack, and quality checks. This integration with NetSuite's ERP and WMS platforms provided an all-in-one view of their systems, enhancing process efficiency. The Multi-Level Scan-Pack functionality added a layer of quality control, allowing Mercury to track specific items within deliveries. The intuitive platform significantly reduced onboarding time for new hires, from two days to just one hour, and streamlined warehouse operations by minimizing manual tasks.
运营影响
数量效益
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