公司规模
SME
地区
- America
国家
- United States
产品
- Sage 100 ERP
- Inventory Management module
- Return Merchandise Authorization module
- StarShip module
技术栈
- E-commerce
- Database Management
- ERP System
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 功能应用 - 库存管理系统
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 电子产品
适用功能
- 销售与市场营销
- 仓库和库存管理
用例
- 库存管理
- 自动化制造系统
服务
- 系统集成
- 软件设计与工程服务
关于客户
Monarch Computer Systems 成立于 1991 年,是计算机系统和相关产品的直接供应商。该公司在亚特兰大附近拥有一座占地 25,000 平方英尺的工厂,技术人员使用组装的零件组装基于 AMD 处理器的台式电脑和高端服务器。Monarch 是美国 100 强系统制造商之一,其电子商务业务迅速增长。该公司曾荣获 AMD 的水晶晶圆奖,也是英特尔的卓越供应商、Seagate VAR 合作伙伴计划的成员、Microsoft® 金牌认证合作伙伴和认证解决方案提供商,也是全球仅有的六家 NVIDIA 精选制造商之一。
挑战
Monarch Computer Systems 是一家计算机系统和相关产品的直接供应商,由于 1999 年电子商务的兴起,其销售额大幅增长。该公司在一年内就完成了 80,000 多笔离散网络交易。然而,他们现有的 Sage 50—US Edition 系统无法处理这种在线销售激增。Monarch 需要一款能够匹配其业务模式、提供出色的管理报告并改善流程和整体信息流完整性的软件系统。
解决方案
Monarch 采用了 Sage 100 ERP,这是一种强大的端到端解决方案,可管理 Monarch 零售和分销业务的各个方面。该解决方案由多达 14 个数据库提供支持,并包含丰富的附加模块,可简化库存处理并提高退货产品的盈利能力。库存管理模块允许 Monarch 主动管理现金流,方法是将现有库存与采购订单、销售订单或缺货订单上的可用库存进行比较。退货授权 (RMA) 模块通过为每个退回的商品分配跟踪号并监控其进度,直到客户最终满意,将 Monarch 的退货部门从亏损中心转变为盈利中心。StarShip 模块将 Monarch 业务系统的数据与其主要运输承运商集成,以实现无缝记录保存。
运营影响
数量效益
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