适用行业
- 运输
用例
- 人员跟踪与监控
- 时间敏感网络
关于客户
Mountain Line Transit Authority (MLTA) 是一个交通网络,在过去 25 年里已发展成为一个拥有 24 条线路的系统,每年为大约 130 万人次的乘车服务。交通部门不仅为摩根敦市中心提供服务,还为周边农村地区和西弗吉尼亚大学的大量学生提供服务。由于大学的日程安排,MLTA 每年都会重新投标其服务 3 次。 COVID-19 大流行给 MLTA 带来了重大挑战,扰乱了其客流量和劳动力。
挑战
Mountain Line 交通管理局 (MLTA) 已将其小型交通网络发展成为一个欣欣向荣的 24 条线路系统,每年为大约 130 万人次提供服务。交通当局不仅为摩根敦市中心提供服务,还为周边农村地区和西弗吉尼亚大学的大量学生提供服务。由于大学的日程安排,MLTA 每年都会重新投标其服务 3 次,这对任何机构来说都是一项艰巨的挑战。当 COVID-19 大流行爆发时,这一挑战变得更加艰巨,扰乱了 MLTA 的客流量和劳动力。该团队花了一个月的时间完成全面的服务重新投标,这极大地消耗了资源和时间。
解决方案
MLTA 转向 Remix Scheduling,以减少员工花在计划重新投标上的时间,以及因 COVID-19 导致的计划外路线和时间表变更。借助 Remix,该团队能够将全套服务重新投标所花费的时间从一个月缩短到一周。他们还能够使用 Remix 快速创建多个时间表,这些时间表可以在不同的人员配置级别上运行,具体取决于大流行期间有哪些人员可用。对于他们完成的每一个新的片段,团队知道 Remix 将提供多种选项,并使任何权衡变得显而易见,因此他们始终可以选择最佳选项。该解决方案使 MLTA 团队能够将更少的时间花在日常任务上,而将更多时间花在面向未来的创新解决方案上。
运营影响
数量效益
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