适用行业
- 运输
适用功能
- 物流运输
用例
- 驾驶员表现监测
- 最后一英里交付
关于客户
Mountain Remedy 是一家总部位于加利福尼亚州的仅提供送货服务的大麻运营商。该公司于 2017 年开始使用 Onfleet 的专有路线优化引擎,到 2020 年,它已发展成为湾区最大的大麻配送服务之一。 Mountain Remedy 的关键客户接触点是通过驾驶员和技术沟通。该公司的目标是扩大市场份额,这是通过利用 The Flower Agency 的数字营销策略吸引现有大麻用户远离竞争来实现的。然而,这一成功导致交付量激增,促使该公司寻求解决方案来管理日益增加的运营复杂性。
挑战
Mountain Remedy 是加利福尼亚州一家仅限送货的大麻运营商,在实现客户增长目标后,希望扩大其市场份额。该公司成功利用 The Flower Agency 的数字营销策略吸引现有大麻用户远离竞争,从而实现 11.6 倍的广告支出回报。然而,这一成功导致交付量显着增加,从而带来了运营复杂性。该公司面临着在简化运营的同时扩展业务的挑战。他们需要一种解决方案,不仅可以帮助他们管理增加的交付量,还可以提高效率和盈利能力。
解决方案
为了应对这些挑战,Mountain Remedy 求助于大麻物流软件领域的领导者 Onfleet。 Onfleet 专有的路线优化引擎用于高效地批量和路线订单。该软件为 Mountain Remedy 及其客户提供了可见性、简单性和可靠性,使该公司能够扩大运营规模,同时保持安全和合规。 Onfleet 的技术还通过短信提供准确的预测预计到达时间、驾驶员跟踪链接、驾驶员到达消息和驾驶员反馈请求,从而提高了客户满意度。这有助于减少错过交货和客户询问的情况,将 Mountain Remedy 来之不易的收购转化为忠实的回头客。
运营影响
数量效益
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