Navan Enhances Customer and Workforce Identity Management with Okta's Cloud Solutions
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Customer Identity Cloud
- Workforce Identity Cloud
技术栈
- Identity and Access Management (IAM)
- Zero Trust Security
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 网络安全和隐私 - 身份认证管理
适用功能
- 商业运营
服务
- 系统集成
关于客户
Navan is a prominent player in the travel and expense (T&E) industry, known for its technology-forward platform that empowers travelers and offers business customers improved visibility and simplified compliance. Founded in 2015, Navan quickly rose to prominence due to its focus on customer satisfaction and innovation. The company operates in over 40 markets and employs more than 2,900 people. Navan's platform collects sensitive data, including payment information and personal identifying information (PII), which necessitates a strong focus on security and identity management. As a company that values customer trust, Navan is committed to exceeding customer expectations while ensuring the security of their information.
挑战
Navan, a company that disrupted the travel and expense (T&E) space with its technology-forward platform, faced increasing identity-based attacks as it grew. The company collects sensitive data such as payment information and personal identifying information (PII), which made its in-house customer identity and access management (IAM) solution inadequate. As Navan expanded, the need for a robust identity management system became clear to protect against evolving threats and meet various certifications and compliance requirements. The company needed a centralized IAM solution to ensure a frictionless employee experience and maintain customer trust by keeping their information secure.
解决方案
To address its identity management challenges, Navan implemented Okta's Workforce Identity Cloud (WIC) in 2019 to streamline processes and secure its internal environment during a period of hypergrowth. This solution ensured that employees had frictionless access to the systems they needed to be productive. Three years later, Navan upgraded its customer identity management by adopting Okta's Customer Identity Cloud (CIC). The integration of Okta WIC and CIC provided increased visibility and control over identity and access management (IAM) across the company's IT systems. This approach reduced security risks for both customers and employees while simplifying access and reducing friction. By centralizing IAM with Okta, Navan was able to focus on building a world-class T&E platform, enhancing customer trust, and meeting various compliance requirements.
运营影响
数量效益
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