NCN® 采用自助式 BI，为最终用户提供即时生成自己的报告和仪表板的能力
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- InetSoft’s Style Intelligence
技术栈
- Relational Database Management System (RDBMS)
- SQL
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 分析与建模 - 数据即服务
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 质量预测分析
- 需求计划与预测
服务
- 数据科学服务
关于客户
NCN ® 是网络外索赔和网络增强成本管理领域的全国领导者。NCN 使用基于成本的数据和透明的报告来最大限度地节省医疗索赔。NCN 的技术解决方案是功能强大的数据驱动工具，可实现合理的基于成本的报销，其服务有助于控制每年超过 20 亿美元的医疗索赔成本。去年，NCN 开始寻找更高效的内部报告解决方案，并在选择 InetSoft 的 Style Intelligence 之前研究了多家商业智能供应商。NCN 选择的决定因素包括简化的查询创建、易用性、拖放界面、自动报告和可视化仪表板。
挑战
十年间，NCN 在关系数据库中积累了超过 150 万行用于内部报告的数据，并使用关系数据库管理系统 (RDBMS) 访问其数据。为了从数据库创建内部报告，商业智能 (BI) 经理每天必须花费大约三到四个小时研究、编写和执行 SQL 查询。提取适当的数据后，BI 经理还需要再花几个小时进行分析，最终将数据放入合适的格式中以供展示和分发。NCN 面临的另一个挑战是让业务用户及时访问他们的数据。为了创建报告，员工首先提交 IT 工单，其中提供了一系列非常具体的说明，随后由 IT 员工执行。但是，由于报告提交后经常会出现新问题，因此员工必须重新提交 IT 工单，请求修改原始报告。这延迟了决策者的效率，并导致 IT 部门积压工作。
解决方案
NCN 采用 InetSoft Style Intelligence 平台有几个原因。首先，Style Intelligence 能够通过数据模型和查询无缝连接到关系数据库。数据模型是在交互式拖放环境中创建的，允许在大型架构中实现极大的灵活性，而查询可以精确控制发送到数据库的请求。查询也可以使用查询向导创建，从而无需了解 SQL。Style Intelligence 解决方案的另一个核心组件是 Scheduler。Scheduler 是一个管理独立的应用程序，允许用户在指定的时间运行特定任务。因此，用户可以指定生成报告和仪表板的时间，建立交付方式（电子邮件、打印、保存到磁盘、存档等）并确定最合适的演示格式（PDF、Excel、HTML 等）。管理员和最终用户都可以访问 Scheduler，从而提供重要的自助服务。最后，Style Intelligence 提供高级仪表板，鼓励业务用户在易于使用的自助服务环境中自由探索和试验。可以模拟假设的业务场景，并且可以从各个角度检查、测试和分析现有数据；引导用户提出问题，从而返回有价值且可操作的信息 - 所有这些都无需 IT 人员的协助。对于大型仪表板，可以启用物化视图，从而提高响应能力并在运行时加快分析速度。
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