Onfleet 将 Thistle 的配送能力提高了 20%
适用行业
- 建筑物
- 运输
适用功能
- 物流运输
用例
- 库存管理
- 最后一英里交付
关于客户
Thistle 是一家成立于 2014 年的送餐公司，其使命是让营养丰富的植物性食品变得异常方便和触手可及。 Thistle 每天为加州各地的顾客提供数千份餐食。该公司最初使用第三方公司进行交付，但决定将该功能引入内部，以更好地控制客户体验。 Thistle 的业务增长迅速，除了在整个加州本地送货外，现在还为大拉斯维加斯、波特兰和西雅图地区提供服务，还向周边各州发货。
挑战
Thistle 是一家送餐公司，最初依赖第三方公司来满足其配送需求。然而，为了更好地控制客户体验，Thistle 决定将交付功能引入内部。这一决定需要强大的交付管理基础设施。 Thistle 团队认识到需要能够实现大多数交付物流自动化的交付管理软件，包括路由、跟踪、交付管理和客户通知。我们面临的挑战是找到一种易于部署和使用的解决方案，同时提供 Thistle 管理交付效率所需的所有功能。
解决方案
在评估了各种选项后，Thistle 选择了 Onfleet，这是一种易于部署和使用的 SaaS 产品，同时还提供 Thistle 管理交付效率所需的所有功能。 Onfleet 使 Thistle 能够解除驾驶员责任，从而显着提高了交付绩效。 Onfleet 的直观映射使 Thistle 现有的送货人员在同一时间范围内每天的送货量增加了 10-20%。 Onfleet 还帮助 Thistle 跟踪和分析有关交付问题的数据，以便解决这些问题并不断改进服务。 Onfleet 的预计到达时间计算工具已成为 Thistle 的必备工具，可在交付过程的各个阶段自动通知客户。
运营影响
数量效益
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