Operoo 的转型：利用 SweetProcess 扩大规模并赋予员工权力
技术
- 无人机 - 飞行与控制系统
- 传感器 - 液位传感器
适用行业
- 水泥
- 教育
适用功能
- 质量保证
- 销售与市场营销
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
Operao 是一家自动化服务提供商，帮助机构（尤其是学校）将文书工作简化为电子格式。该公司每天处理数百项文书工作，例如与父母或监护人沟通以及与员工执行内部流程。通过自动化表单、群组消息、支付和事件报告，Operoo 显着提高了运营效率。该公司总部位于澳大利亚，在爱尔兰、英国和美国设有数据中心。截至接受采访时，Operoo 的全职员工已从 25 名增加到 36 名。
挑战
Operoo 是一家帮助企业（尤其是学校）实现文书工作自动化的组织，在管理快速增长的业务方面面临着挑战。作为一家初创公司，该公司不断为各个部门和团队成员开发新流程。首席执行官 Troy Westley 发现自己必须向每个团队成员解释每个流程，这既耗时又低效。他们使用的手动流程很容易出错和遗漏步骤，从而影响了他们的绩效。该公司已在 Google 文档中记录了所有流程，但这还不够，因为员工仍然需要指导并且有很多问题。这种情况不仅让CEO感到乏味，而且还因为效率低下而造成损失。
解决方案
在寻找标准化流程的解决方案时，Troy 发现了 SweetProcess。他对这个系统很感兴趣，报名参加了免费试用，发现这正是他想要的。 SweetProcess 通过多种方式帮助 Operao 实现了流程的系统化。它促进了员工的无缝入职和培训，节省了时间和资源。 Troy 现在可以将他们推荐给 SweetProcess 以获取所需的信息，而不是单独培训员工。 SweetProcess 还通过提供组织所有成员均可使用的标准操作程序来确保质量保证和可持续性。它允许简单而全面的文档记录，以简单、易于理解的方式概述流程。最后，SweetProcess 通过提供所有与工作相关的信息的首选资源，赋予员工权力并使业务独立。
运营影响
数量效益
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