优化员工规划
公司规模
Large Corporate
地区
- Europe
国家
- Netherlands
产品
- JDA Workforce Management
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 人力资源
关于客户
Praxis 是荷兰最大的 DIY 连锁店之一。该公司拥有 139 家门店，其中包括 39 家大型门店。其中 11 家大型门店设有花园中心。除了常规的 DIY 产品外，顾客还可以找到各种各样的家居用品。Praxis 拥有约 4,500 名员工。对于员工规划，Praxis 使用 JDA Software 的劳动力管理解决方案。
挑战
Praxis 是荷兰最大的 DIY 连锁店之一，每天都面临着员工规划的挑战。他们需要在效率、效益和客户服务之间找到平衡。通过适当的规划，他们可以改善客户服务，防止产能过剩以及工作量过高。意识到这一点后，Praxis 开始寻找一种先进的规划解决方案，以确保在正确的时间在正确的地点找到正确的人。经过广泛的市场调查，Praxis 从 JDA 的门店运营解决方案中选择了 JDA 劳动力管理。该系统最能满足 Praxis 的功能要求。Praxis 还对用户界面和快速实施时间感到非常满意。
解决方案
为了使实施过程顺利进行，Praxis 组建了一个紧凑的项目团队，其中包括来自其公司、咨询公司 Capgemini 和 JDA 的代表。该团队选择了务实的方法。专业知识和店员的意见发挥了重要作用。由于准备充分，该系统在三个月内就得以上线。接下来，该系统推广到商店。在四周内，已有 80 家商店开始使用 JDA 系统。JDA 劳动力管理解决方案解决了人事管理从考勤到更广泛地关注整个组织的劳动力使用的转变。劳动力管理传统上用于保持工作场所的控制和一致性并降低劳动力成本。今天，这些系统必须具有灵活性：在整个组织中在正确的时间在正确的地点使用正确的人员。
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