DocuWare > 实例探究 > 优化初创企业的流程

优化初创企业的流程

公司规模

SME

地区

Asia

国家

Singapore

产品

DocuWare

技术栈

Document Management System (DMS)

实施规模

Enterprise-wide Deployment

影响指标

Productivity Improvements
Customer Satisfaction

技术

应用基础设施与中间件 - 数据交换与集成

适用行业

Professional Service

适用功能

人力资源

用例

资产生命周期管理

服务

系统集成

关于客户

JTE Recruit Pte Ltd 是一家位于新加坡的招聘机构初创公司。该公司成立于 2014 年，目前拥有 14 名招聘人员，他们帮助公司为各行各业寻找员工、签订临时合同并为客户处理工资单。该公司每月管理超过 200 个职位，从简单的行政人员到高薪管理职位。该公司每天处理数百份文件，包括数百封电子邮件、客户合同以及简历/履历、成绩单、推荐信、证书等候选人文件。

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挑战

JTE Recruit 是一家招聘机构初创公司，每天要管理数百份文件，包括电子邮件、客户合同和候选人文件。招聘人员将所有这些文件存储在自己的笔记本电脑上，因此很难在中央组织结构中获取这些信息。在这种分散存储形式下，搜索信息尤其成问题。随着公司的发展，以这种方式工作变得越来越难以维持，员工和客户服务都会因此受到影响。

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解决方案

JTE Recruit 实施了 DocuWare 的专业文档管理系统 (DMS)。该系统提供中央存储，并为多名员工提供不同级别的文档访问权限。几乎所有现有的纸质档案都已数字化，各个工作站的数字文件夹结构已迁移到中央电子文档池中。只需单击几下鼠标，即可将申请文件、合同甚至电子邮件拖到相应的电子文件柜中并进行索引。该公司建立了一个完整的数据库，其中包含每个候选人的文件。使用精细详细的索引术语，可以在几秒钟内访问正确的个人资料。

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运营影响

Quick and easy availability of documents has increased employee satisfaction.
Customer inquiries are now answered significantly faster thanks to their central document pool.
Built-in document versioning prevents their recruiters from using incorrect or old information.
The knowledge about potential candidates is passed from recruiter to the company, significantly limiting their risk exposure.

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数量效益

Placement speed increased by 50 percent.

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