公司规模
SME
地区
- Asia
国家
- Singapore
产品
- DocuWare
技术栈
- Document Management System (DMS)
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- Professional Service
适用功能
- 人力资源
用例
- 资产生命周期管理
服务
- 系统集成
关于客户
JTE Recruit Pte Ltd 是一家位于新加坡的招聘机构初创公司。该公司成立于 2014 年,目前拥有 14 名招聘人员,他们帮助公司为各行各业寻找员工、签订临时合同并为客户处理工资单。该公司每月管理超过 200 个职位,从简单的行政人员到高薪管理职位。该公司每天处理数百份文件,包括数百封电子邮件、客户合同以及简历/履历、成绩单、推荐信、证书等候选人文件。
挑战
JTE Recruit 是一家招聘机构初创公司,每天要管理数百份文件,包括电子邮件、客户合同和候选人文件。招聘人员将所有这些文件存储在自己的笔记本电脑上,因此很难在中央组织结构中获取这些信息。在这种分散存储形式下,搜索信息尤其成问题。随着公司的发展,以这种方式工作变得越来越难以维持,员工和客户服务都会因此受到影响。
解决方案
JTE Recruit 实施了 DocuWare 的专业文档管理系统 (DMS)。该系统提供中央存储,并为多名员工提供不同级别的文档访问权限。几乎所有现有的纸质档案都已数字化,各个工作站的数字文件夹结构已迁移到中央电子文档池中。只需单击几下鼠标,即可将申请文件、合同甚至电子邮件拖到相应的电子文件柜中并进行索引。该公司建立了一个完整的数据库,其中包含每个候选人的文件。使用精细详细的索引术语,可以在几秒钟内访问正确的个人资料。
运营影响
数量效益
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