技术
- 应用基础设施与中间件 - 事件驱动型应用
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 零售
- 运输
适用功能
- 物流运输
- 质量保证
用例
- 最后一英里交付
- 视觉质量检测
服务
- 测试与认证
关于客户
PICKUP 是一家递送服务公司,专门提供大型、重型和高价值物品的“无摩擦”当日和定期递送服务。他们通过与领先的零售商和商业企业合作,将家具、床垫、暖通空调设备等直接送到客户家中。他们的交付团队被称为“PICKUP Good Guys”,由值得信赖、经过全面审查的退伍军人、急救人员和全能好人组成。他们在全国超过 75 个服务区域提供卓越的客户体验。该公司拥有 126 名员工,总部位于德克萨斯州普莱诺。
挑战
PICKUP 是一家专注于大型、重型和高价值物品的配送服务,在申请过程中面临着巨大的挑战。他们的目标是以尽可能低的成本招聘最高效的人才,但在申请过程的各个阶段都面临着较高的流失率。例如,当申请人被要求上传车辆图片或接受背景调查后,他们会放弃该流程。这给 PICKUP 带来了代价高昂的局面,因为他们投入资源来审查未完成入职流程的申请人。 PICKUP 的 Good Guy 体验负责人 Madi Emsoff 寻求一种解决方案,该解决方案不仅能大量入职,还能找到最优质的候选人并提高他们的申请完成率。
解决方案
PICKUP 实施 Fountain 平台是为了更好地管理申请人,防止申请人流失,并更快地让更好的司机上路。该平台的通用申请人视图使 PICKUP 能够快速筛选申请人并了解他们在入职流程中的进度。该团队还使用 Fountain 的标记功能来跟踪团队活动。为了减少掉落,PICKUP 重新安排了申请阶段,将一些需要更多手动操作的阶段从流程的最后移到了开始。这导致了更高质量的候选人更有可能加入团队。当申请人下车时,系统会触发自动短信,提醒他们有关申请的信息。 PICKUP 还使用 Fountain 作为候选人关系管理 (CRM) 工具,保留申请人的信息以供未来的机会。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
![](/files/casestudy/Airport-SCADA-Systems-Improve-Service-Levels.png)
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
![](/files/casestudy/IoT-based-Fleet-Intelligence-Innovation.png)
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
![](/files/casestudy/Digitize-Railway-with-Deutsche-Bahn.png)
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
![](/files/casestudy/Cold-Chain-Transportation-and-Refrigerated-Fleet-Management-System.png)
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
![](/files/casestudy/Improving-Production-Line-Efficiency-with-Ethernet-Micro-RTU-Controller.png)
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations