Pilot Flying J 使用 Infor Birst 增强其分析能力
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Infor Birst
- Infor CloudSuite Financials
- Infor CloudSuite HCM
- Infor CloudSuite Workforce Management
- Infor CloudSuite Distribution
技术栈
- Cloud-based applications
- Mobile analytics
- Data integration
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
- 分析与建模 - 预测分析
适用行业
- 零售
适用功能
- 销售与市场营销
- 商业运营
用例
- 实时定位系统 (RTLS)
- 库存管理
- 质量预测分析
服务
- 数据科学服务
- 系统集成
关于客户
Pilot Flying J 是伯克希尔旗下的一家公司，是北美最大的旅行中心运营商，在 44 个州和加拿大的 6 个省设有 750 多个分店。该公司总部位于田纳西州诺克斯维尔，拥有 28,000 多名员工。首席执行官 Jimmy Haslam 拥抱技术，带领 Pilot Flying J 走向新方向，带领公司从 1996 年销售的 11 亿加仑燃油增长到如今每年销售的 70 多亿加仑燃油。Pilot Flying J 每天为 160 多万名客人提供服务，致力于在每一站以舒适、贴心和微笑将人们和地方连接起来。
挑战
Pilot Flying J 是北美最大的旅行中心运营商，它启动了一项 IT 现代化计划，以替换 25 个不同的 IT 系统。该公司希望用一套基于云的 Infor 应用程序替换其现有的分散系统。目标是花更多时间与客人相处，让团队成员减少在管理或基础设施相关活动上所花的时间。在许多 Infor 应用程序上线后，Pilot Flying J 将注意力转向分析。该公司希望替换掉庞大而复杂的老旧、难以使用的传统分析工具，这些工具之前导致数据分析孤立地进行。Pilot Flying J 还希望将其所有 Infor 数据与非 Infor 数据集成，以提供更完整的业务绩效视图，并通过名为“PFJ Today”的公司门户与所有 28,000 名员工共享这些信息。
解决方案
Pilot Flying J 实施了 Infor Birst 来转变其分析能力。这为其所有运营系统（包括财务、HCM、劳动力管理和资产管理）提供了联合分析。这使 Pilot Flying J 的 28,000 名员工能够轻松实时查看公司及其旅行中心的绩效。该公司还向其商店、餐厅和地区高管推出了 Birst 移动分析，以便他们能够在现场做出数据驱动的决策，确保关键产品在货架上，与客户交谈，并帮助一切顺利进行。员工可以通过 Apple® iPad® 和手机访问商店销售报告以及损益数据。Birst 的消费者级用户界面使各种技能水平的用户都能了解他们对销售的贡献，并在需要时立即做出更改——无需离开店面。
运营影响
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