技术
- 基础设施即服务 (IaaS) - 云数据库
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑与基础设施
- 电信
适用功能
- 维护
用例
- 施工管理
- 语音识别
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Plivo 是一个现代化的全球电信平台,每月为 190 多个国家/地区超过 10 亿个 API 请求提供服务。该公司成立于 2011 年,为依赖语音和消息传递以更有效地与客户互动的企业提供企业级可靠性。 Plivo 是领先的基于云的通信平台 (CPaaS),可帮助企业与客户互动和沟通。他们的服务对企业至关重要,因为他们的语音 API 平台需要低延迟读写。 Plivo 的用例包括在给定时间段内限制呼叫速率、对呼叫状态进行排队以及按区域维护呼叫队列。
挑战
全球电信平台 Plivo 面临着流式微服务架构的挑战。该架构支持大量小型、高频数据写入。但是,如果 Amazon ElastiCache 区域出现故障,它就无法跟上容量的变化并维持跨区域的数据一致性。这给 Plivo 的运营带来了重大风险,因为它可能会扰乱他们的服务并对客户产生负面影响。 Plivo 的工程师意识到他们需要构建自定义故障转移来解决此问题。他们还需要一个能够满足其语音 API 平台性能要求的解决方案,该平台需要低延迟读取和写入。
解决方案
经过测试后,Plivo 选择了 Redis Cloud,因为它可以满足其语音 API 平台的要求。从开源 Redis 背后的公司迁移到托管解决方案几乎不需要更改任何代码,从而使过渡顺利且高效。最初的迁移在几分钟内完成,完整的迁移在一个月内完成。 Active-Active(Redis Enterprise 独有的功能)的使用使 Plivo 能够跨区域优化其服务并最有效地利用其基础设施。该解决方案还为 Plivo 提供了地理分布式数据库,通过 Active-Active Redis 确保了正常运行时间和可扩展性。迁移过程经过仔细规划和执行,并制定了回滚计划,以防出现任何问题。
运营影响
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