技术
- 自动化与控制 - 人机界面 (HMI)
- 平台即服务 (PaaS) - 应用开发平台
适用功能
- 人力资源
- 质量保证
用例
- 需求计划与预测
- 视觉质量检测
服务
- 系统集成
- 测试与认证
关于客户
Quality Staffing of America, Inc. 是一家专门从事行政、客户服务和专业人员临时安置的人才派遣公司。该公司成立于 2013 年,专门为财富 500 强企业提供 MSP/VMS 人才招聘计划。他们的流程和技术旨在优化这些项目的服务。 Quality Staffing of America Inc. 是人力资源行业中转化率最高的公司之一,并与一些世界上最大的公司合作。
挑战
Quality Staffing of America Inc. 是一家专门为财富 500 强公司提供 MSP 计划的人才招聘公司,其现有的申请人跟踪系统 (ATS) 面临着一些挑战。尽管人力资源行业的转化率很高,但他们的 ATS 在整个招聘过程中对他们不利。该系统的用户界面较差,工作流程效率低下,这严重影响了繁忙季节的生产力。 ATS 的表现也不佳,客户服务也很差劲,导致该公司的许多投诉都没有得到解决。此外,该公司与 ATS 提供商签订了为期一年的合同,阻止他们根据需求扩大招聘人员规模。该提供商还对系统中的每笔交易收取费用,每年的账单总计增加了 12,000 美元。最后,ATS 提供商对每个 VMS 集成收费,这是在 MSP 领域运营的基本要求。
解决方案
为了寻找更具成本效益的 ATS,Quality Staffing of America Inc. 转而使用 CEIPAL。 CEIPAL 提供直观、可定制的界面,将工作流程效率提高了 50% 以上。该平台还具有强大的性能能力,将之前提供商需要一个小时的任务减少到几分钟。 CEIPAL 还提供 24/7 客户支持,确保任何疑问或问题得到及时解决。与之前的提供商不同,CEIPAL 提供灵活的按月订阅模式,使 Quality Staffing of America 能够根据需要扩大招聘人员规模。许可证价格也比以前的提供商便宜 80%。此外,CEIPAL 不收取 VMS 集成或交易费用,并且该平台已与 20 多家 VMS 提供商集成,无需额外费用。
运营影响
数量效益
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