Relay Technologies: Disrupting E-commerce Delivery with Stream's Customizable Logistics Software
公司规模
Mid-size Company
地区
- Europe
国家
- United Kingdom
产品
- Stream
- Onfleet
- Mintsoft
技术栈
- Integration with back office systems
- Logistics software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 仓库管理系统 (WMS)
- 功能应用 - 库存管理系统
适用行业
- 电子商务
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 供应链可见性(SCV)
- 仓库自动化
服务
- 系统集成
- 软件设计与工程服务
关于客户
Relay Technologies is a delivery business focused on providing a unique delivery model for high-growth retailers. Founded by Nicole Mazza and Jonathan Jenssen, who were previously involved with Stuart, a same-day, next-day last-mile B2B delivery platform, Relay aims to disrupt the e-commerce delivery market. The company focuses on e-commerce delivery networks to empower retailers to accelerate their online sales. Relay's operation is designed to address the growth of online retail in Europe by reconfiguring critical delivery infrastructure. The company emphasizes speed to market and the ability to integrate with retailers' back office systems as key drivers of its success.
挑战
Despite the growth in online sales, the delivery network faces tremendous pressure across all phases, including first, middle, and last mile. Differentiation in a crowded delivery market is crucial for success. Relay Technologies, launched in mid-2022, aims to disrupt the e-commerce delivery market by reconfiguring delivery infrastructure to address the growth of online retail in Europe. The company needed a logistics software solution that could handle all touchpoints in the parcel journey, including first, middle, and last mile operations. The choice came down to Onfleet and Stream, with Stream being selected for its ability to meet Relay's unique needs.
解决方案
Relay Technologies selected Stream as their logistics software solution due to its ability to handle all touchpoints in the parcel journey, including first, middle, and last mile operations. Stream's customizability and integration capabilities with back office systems such as warehouse management and inventory management were key factors in the decision. The company initially considered an SME sales strategy, but has since moved into the enterprise space, with integrations remaining an important driver. Stream's off-the-shelf application provided the speed to market Relay needed, allowing them to quickly establish a baseline and build on it to meet their unique network design and customization requirements.
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