技术
- 功能应用 - 企业资产管理系统 (EAM)
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- 金融与保险
- 医疗保健和医院
用例
- 资产健康管理 (AHM)
- 资产生命周期管理
服务
- 系统集成
- 培训
关于客户
Benenden Health 是一家位于英国约克的非营利性私人医疗保健提供商。该组织成立于 1905 年,最初成立的目的是帮助邮政工作人员资助结核病的治疗。尽管多年来不断增长和扩张,Benenden Health 仍然忠于其根源,以可承受的费用向所有会员提供私人医疗保健服务。该组织拥有大量资产,仅资产银行就有 11,000 项资产,并且该平台在企业内的多个团队中使用。
挑战
Benenden Health 是一家非营利性私人医疗保健提供商,投资于 Asset Bank 来管理其 11,000 项资产。然而,随着时间的推移,随着公司的扩张和团队成员的变化,该系统变得更像是一个档案而不是一个功能工具。缺乏对文件夹的定义访问导致系统混乱且混乱,导致员工求助于网络驱动器进行存储和检索。品牌团队认识到资产银行作为一种有价值的工具的潜力,如果进行急需的改革以使其更易于管理和用户友好的话。面临的挑战是确保 Benenden Health 获得 Asset Bank 的投资回报并最大限度地发挥其潜力。
解决方案
解决方案是资产银行健康检查,这是一个分为多个较小会话的八小时流程。客户成功经理与团队合作深入研究他们的资产银行,重点关注文件夹结构、用户体验和审批工作流程等领域。健康检查产生了改进路线图和后续步骤的建议。品牌团队选择关注组织群组、文件夹结构、群组/个人的不同访问级别以及自动标记。他们还旨在清理系统并确保旧资产被移入档案。客户成功经理设置了定制的团队文件夹,使团队成员能够在登录后自动访问自己部门的文件夹。健康检查还引入了批量上传和自动标记功能,显着减少了上传资产所花费的时间。健康检查后,团队开展了有吸引力的培训课程,以确保公司其他部门有效利用资产银行。
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