通过自动化彻底改变业务运营：Colep 消费品案例研究
技术
- 功能应用 - 制造执行系统 (MES)
- 基础设施即服务 (IaaS) - 云中间件与微服务
适用行业
- 消费品
- 金融与保险
适用功能
- 采购
- 产品研发
用例
- 租赁金融自动化
- 物料搬运自动化
服务
- 系统集成
- 培训
关于客户
Colep Consumer Products (Colep CP) 是化妆品、个人护理和家庭护理市场领域的全球领先制造商。该公司以其对创新的高度重视而闻名，这从其 2022 年生产的超过 5 亿件产品的质量中可见一斑。该公司员工人数超过 1000 人，在巴西、德国、墨西哥、波兰和墨西哥设有五个战略基地。葡萄牙，Colep CP 处于有利地位，可以为全球客户提供支持。该公司的客户遍布不同的行业和地区，由于公司新发现的效率，他们的需求得到满足的速度加快，他们从中受益。
挑战
Colep Consumer Products (Colep CP) 是化妆品、个人护理和家庭护理市场领域的全球领先制造商，寻求利用其对创新的关注来提高整个运营的效率。该公司在巴西、德国、墨西哥、波兰和葡萄牙拥有 1000 多名员工和五个战略地点，在确保一致、高效和集中的流程方面面临着挑战。第一个自动化项目是 Colep CP 最复杂的流程之一——投资请求。尽管预计取得了有希望的成果和切实的改进，但团队最初对该项目感到担忧，这在开展大规模转型项目的组织中很常见。一些用户发现系统的简单性令人印象深刻，需要强大的变更管理策略才能成功交付项目。
解决方案
Colep CP 选择 Nintex 作为他们的自动化解决方案。 Colep CP 的项目团队聚集了最参与当前流程的人员，并与解决方案运营商举办了预开发研讨会，以深入了解新系统的需求。这种合作培育了知识交流和伙伴关系的文化。引入自动化工具后，项目团队将积极参与的操作员数量减少到两名——一名来自财务，一名来自会计。这确保了开发团队始终能够获得操作员的专业知识，并且系统发现会话中不会丢失任何重要细节。简化的流程以可视化方式向团队展示，帮助非开发成员将他们的数学智慧转化为开发人员可以构建到系统中的可交付成果。该项目历时 12 个月，涉及内部和外部开发人员在敏捷冲刺中的协作。
运营影响
数量效益
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