适用行业
- 建筑物
- 电信
用例
- 时间敏感网络
服务
- 硬件设计与工程服务
- 系统集成
关于客户
Simply Hired 是一个成立于 2005 年的在线职位搜索引擎。该公司从各种来源收集职位列表,包括公司职业页面、职位委员会和利基职位网站,以满足求职者和雇主的需求。 Simply Hired 在 24 个国家/地区以 12 种不同语言开展业务,每月吸引超过 3000 万访客。该公司总部位于加利福尼亚州桑尼维尔,拥有员工 150 名。 Simply Hired 旨在为其用户提供全面、高效的求职体验,而为了实现这一目标,它在很大程度上依赖于其内部通信系统。
挑战
Simply Hired 是一个在线职位搜索引擎,其现有的 Digim PBX PRI 电话系统面临着重大挑战。硬件系统已经过时,缺乏关键功能,即使是最简单的更改也需要外部技术人员。维修过程非常耗时,通常需要长达两天的时间,而且系统的可靠性值得怀疑。最后一根稻草来了,Digim 未能通知 Simply Hired 其电话号码的变更,导致办公室关闭三天。该公司意识到需要一种更可靠、更灵活、更现代化的电话系统,确保在关键时刻不会出现故障。
解决方案
Simply Hired 决定过渡到基于云的系统,并选择 RingCentral 作为他们的新电话系统提供商。 RingCentral 提供了可靠且灵活的解决方案,无需外部技术人员进行系统更改。新系统允许远程管理更改和系统更新,停机时间为零,从而节省大量时间和资源。此外,RingCentral 的用户友好界面使 Simply Hired 的员工能够管理自己的设置、转接呼叫和更改语音邮件。该系统还支持多种类型的电话,为公司提供了更实用、更高效的解决方案。
运营影响
数量效益
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