利用人工智能彻底改变人才招聘：Automation Anywhere 案例研究
技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 平台即服务 (PaaS) - 应用开发平台
适用功能
- 采购
- 销售与市场营销
用例
- 租赁金融自动化
- 物料搬运自动化
关于客户
Automation Anywhere 是机器人流程自动化 (RPA) 领域的全球领导者，帮助客户利用软件机器人实现端到端业务流程自动化。这些数字化员工执行重复性的手动任务，从而显着提高生产力、优化客户体验并提高员工敬业度。该公司拥有 1,600 名员工，随时有数百个空缺职位，其中大量职位属于销售和工程人员。 Automation Anywhere 在全球设有 15 个办事处，专业人员遍布其办事处以外的许多国家。该公司连续两年位居Gartner“魔力象限”领先者，表明其在快速增长的RPA领域发挥着重要作用。
挑战
Automation Anywhere 是机器人流程自动化 (RPA) 领域的全球领导者，在人才招聘过程中面临着重大挑战。由于 RPA 行业的快速增长，该公司正在经历招聘热潮。然而，现有的招聘流程效率低下，无法满足需求。该公司需要雇用更多人员并加快速度。此外，他们希望增加员工的多样性并提高人才招聘团队的效率。一个重大挑战是无法有效利用其申请人跟踪系统 (ATS)，该系统包含约 200,000 条过去申请人的记录。该公司缺乏一种有效的方法来搜索这些过去的求职者，寻找新职位的潜在匹配者。此外，每次提交申请后记录都没有更新，导致信息过时。
解决方案
Automation Anywhere 采用了八重的人工智能人才智能平台来应对这些挑战。该平台使公司能够有效地搜索他们的 ATS 并重新发现与新职位匹配的过去的申请人。该平台还使用公开数据更新了过去申请人的资料，确保公司掌握有关潜在候选人的最新信息。该公司还利用该平台列出工作所需的技能，然后将这些技能与网络中的个人资料进行匹配，从而“校准”角色。这一过程帮助公司发现了数千名以前被忽视的潜在员工。该平台还允许该公司筛选潜在客户以提高多样性，并开展有针对性的“活动”以吸引合适的候选人。此外，该公司还使用Eightfold 提供的一项服务Eightfold Sourcing 来补充其针对更困难职位的招聘工作。
运营影响
数量效益
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