Roskilde Kommune 中的对话式 AI 有效解决公民查询
技术
- 基础设施即服务 (IaaS) - 虚拟私有云
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 城市与自治市
- 教育
适用功能
- 维护
- 质量保证
用例
- 虚拟培训
- 视觉质量检测
服务
- 测试与认证
- 培训
关于客户
罗斯基勒公社是丹麦的一个市镇，拥有超过 80,000 名居民。它是该国使用 Kommune-Kiri 平台的八个城市之一。
挑战
罗斯基勒公社需要一种解决方案来有效处理公民查询并提供一致的答案。
解决方案
该市实施了 boost.ai Kommune-Kiri 对话式人工智能平台，该平台是所有市政府的中央知识中心。它允许公民通过其网站上的聊天界面提问，并提供 24/7 的自动化客户服务。
运营影响
数量效益
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