公司规模
SME
地区
- America
国家
- United States
产品
- Sage 100 ERP
技术栈
- Windows-based system
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
关于客户
Smart Inventions, Inc. 是一家专门从事直接响应电视的公司。该公司总部位于加利福尼亚州派拉蒙,拥有一个办公地点。公司拥有 80 名员工。Smart Inventions 因一款名为 Smart Mops 的产品的获奖电视广告而大获成功。该公司由 Jon Nokes 和 Thomas Persson 创立,他们看到了 Smart Mop 的潜力,这是一款简单的手持式清洁产品,只需轻轻一抹就可以清除任何类型的溢出物,而无需将手弄湿。该公司还有其他几款产品,例如 Smart Wipes、Smart Nails 和 Lazer Mouse。
挑战
Smart Inventions 是一家销售家用清洁产品的公司,其过时的 Novell 系统面临着挑战。基于 DOS 的网络正在丢失数据,限制同时使用的用户数量,并且无法轻松扩展以处理公司正在处理的订单量。该公司每天处理多达 4,000 个订单,系统无法满足需求。此外,该公司有五个不同的部门,每个部门都有不同的佣金、定价和版税,这增加了情况的复杂性。
解决方案
Smart Inventions 决定实施 Sage 100 ERP,这是一个基于 Windows 的系统,拥有公司所需的所有模块,包括信用卡管理、条形码和订单扫描。该系统安装在公司的所有五个部门:邮购、零售、批发、出口以及展览和展销会。Sage 100 ERP 现在跟踪订购过程的每个方面。该系统一次性导入数千份订单,大约需要两分钟。然后自动为订单开具发票,创建采购订单,并准备产品发货。所有模块都相互关联,客户可以随时致电获取有关采购当前下落的最新报告。
运营影响
数量效益
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