技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用功能
- 人力资源
- 仓库和库存管理
用例
- 库存管理
- 拣选/分拣/定位
服务
- 系统集成
关于客户
SCARPA 是一家全球制造商和分销商,生产用于登山、徒步旅行、远足、高山跑步、攀岩和滑雪等各种户外活动的高品质鞋类。该公司成立于意大利阿尔卑斯山,多年来取得了显着的增长。作为其增长战略的一部分,SCARPA 一直在升级其技术基础设施,包括用更强大、更现代的 Magento 平台替换其传统的开源网络店面。尽管 SCARPA 的业务遍及全球,但其运营团队规模较小,近十年来一直使用 NetSuite 来管理其运营。
挑战
SCARPA 是一家全球高性能鞋类制造商和分销商,在管理其不断增长的业务方面面临着重大挑战。该公司已经使用 NetSuite 近十年了,最近将其网络店面升级到了 Magento 平台。然而,从传统店面的迁移需要通过连接 Magento 和 NetSuite 实现订单到现金流程的自动化。事实证明,现有的定制集成并不可靠,常常导致延迟、错误和缺乏库存可见性。由于团队必须优先考虑人力资源来处理客户订单,导致业务的其他关键领域被忽视,这一事实进一步加剧了这种情况。
解决方案
为了应对这些挑战,SCARPA 决定使用 Celigo 的 Magento-NetSuite 集成应用程序实现流程自动化。该解决方案旨在通过提供更好的方式来集成 Magento 和 NetSuite,从而减少错误、提高效率并改善客户体验。 Celigo 的预构建集成流程使 SCARPA 团队能够快速替换以前的自定义集成,考虑到 SCARPA 运营团队规模较小(不包括内部开发人员),这是一个关键因素。与 Celigo 的整合显着提高了公司的效率和客户响应,使团队能够腾出时间专注于更大、更具战略性的计划。
运营影响
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