SCSI uses Control Center connectivity management to ensure the highest service reliability for their alarm monitoring network and security communications solutions.
公司规模
Large Corporate
地区
- Asia
- Pacific
国家
- Australia
产品
- DirectWireless
- Control Center
技术栈
- 3G/4G
- M2M
- APIs
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
- 网络与连接 - 蜂窝
- 网络与连接 - 网络管理和分析软件
适用行业
- 安全与公共安全
- 电信
适用功能
- 商业运营
- 现场服务
用例
- 远程资产管理
- 车队管理
- 预测性维护
服务
- 软件设计与工程服务
- 系统集成
关于客户
Security Communication Solutions International (SCSI) is a prominent provider of 3G/4G and M2M communication solutions tailored for the electronic security sector. Operating primarily in Australia and the broader Asia-Pacific (APAC) region, SCSI is at the forefront of pioneering IoT solutions within the security industry. Their flagship offering, the DirectWireless cellular network, coupled with advanced wireless alarm monitoring technology, positions them as a leader in the market. SCSI's commitment to innovation and reliability has made them a trusted partner for numerous security service providers, ensuring seamless and secure communication channels for critical security operations.
挑战
SCSI, a leading provider of 3G/4G and M2M communication solutions for the electronic security sector in Australia and the APAC region, faced the challenge of managing tens of thousands of SIMs in their DirectWireless network. Ensuring reliable and efficient day-to-day operations was critical, especially for mission-critical security communications. The need for automated connectivity management was paramount to streamline operations, verify SIMs and network functions, and provide analytics, reporting, and billing support. Without an effective solution, SCSI risked higher operational costs and potential service disruptions, which could compromise their reputation and customer satisfaction.
解决方案
To address their connectivity management challenges, SCSI implemented Cisco Jasper's Control Center. This platform provided automated connectivity management for their extensive network of SIMs. The Control Center's APIs and automation capabilities allowed SCSI to streamline various operations, including verifying SIMs, monitoring network functions, and generating analytics and reports. Additionally, the platform offered robust billing support, ensuring accurate and efficient financial management. By leveraging Control Center, SCSI could maintain 24/7 visibility into network conditions and IoT device behavior, enabling remote diagnostics and ensuring the highest service reliability for their mission-critical security communications.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Smart City Public Safety
Amyx+ worked with a local government authority to develop an Internet of Things-enabled public safety strategy. In the current state, vigilance meant manually scanning through potentially hundreds of analog surveillance videos feeds. Manual, costly and ineffective, the local agency desired to transition from analog to digital CCTV, apply computer vision and other technologies to automatically detect potential crime in progress, expedite and streamline emergency calls and integrate with personal wearables to ensure the safety of their citizens.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.
Case Study
SKT, Construction of Smart Office Environment
SK T-Tower is the headquarters of SK Telecom. Inside the building, different types of mobile devices, such as laptops, smartphones and tablets, are in use, and with the increase in WLAN traffic and the use of quality multimedia data, the volume of wireless data sees an explosive growth. Users want limitless Internet access in various places in addition to designated areas.
