Tastefully Simple experienced strong sales growth requiring higher efficiency through the DC to keep pace. They were in need of process modernization and a scalable solution. Priorities included better capacity utilization, picking efficiencies for both pick to light and batch, improved kitting, product and lot # tracking, and optimal cartonization operations. In addition, it was important that a new WMS system could easily integrate with their existing IT environment.

Pediatric Home Service (PHS) needed a managed service provider (MSP) to support their 24/7 IT infrastructure, ensuring continuous uptime and data protection for their home-based healthcare services. The nurses at PHS rely on Google Chromebooks to chart health data into electronic medical records, which are stored on PHS' custom-built software. The headquarters houses all application servers, database servers, and their Citrix environment. Rick Mueller, head of IT services at PHS, sought an MSP that could protect all their data, both cloud and local, at all times. Additionally, PHS required a solution to streamline the process of managing data when employees departed, which was previously time-consuming and cumbersome.

As a startup in the competitive MSP market, Spectrum Data Networks faced several challenges. They needed to establish an efficient and comprehensive service offering from the outset. Additionally, they had to enable non-sales professionals to be proficient in selling and working with clients. Another significant challenge was creating an efficient ticketing and problem resolution system to ensure high customer satisfaction and operational efficiency.

Star Transport wanted to reduce log violations, improve driver safety and increase productivity by leveraging Omnitracs’ robust suite of applications. The company aimed to reduce out-of-route miles, improve compliance, increase driver safety and satisfaction, and enhance overall efficiency and productivity.

Early last summer, Jay McDowell at Bozzuto’s Inc., Cheshire, CT, knew his routes were not as “crisp” and his trucks were not as fully cubed as they could be. And he knew he needed help. After reviewing several routing software packages, contacting and visiting several users within the Wholesale and Retail Grocery Industry, Jay turned to industry leader Omnitracs Roadnet Technologies and licensed Omnitracs Roadnet®. There was only one problem: implementing this technology was a huge undertaking and there was major hesitation from management. This would not be the first time Bozzuto’s had attempted to implement a routing solution. Jay, the VP of Distribution Services, persevered and remained committed to improving the routes at Bozzuto’s.

Golden Eagle Distributors, one of the largest beer distributors in the United States, faced the challenge of managing a vast and complex delivery network. With over 2,400 accounts and handling approximately 11 million cases per year, the company needed to optimize its delivery routes and improve overall efficiency. The existing system required significant manual effort and time to complete daily routing tasks, which was not sustainable given the scale of operations. Additionally, the company sought to enhance driver accountability, improve communication, and gain real-time insights into delivery operations to stay ahead of competitors.

Manually routing 18 drivers and sorting through 300 invoices per day was a very cumbersome and time-consuming activity. Not only was this a tedious process that often took up to 4 hours per day but the dispatcher was even coming in to route on his days off. Although the dispatcher had his process of routing down to a science, Mansfield Paper had no back up router available. This is when Scott Parent, President of Mansfield Paper, decided to explore Omnitracs Roadnet Technologies’ Roadnet routing and scheduling software. When Scott began exploring software packages, there was immediate hesitation from upper management and the dispatcher. Scott explained, “Even though the dispatcher was doing an unbelievable job with his resources, I believed that software would take our company to the next level, bringing us into the 21st century of routing.” He explained that it would automate Mansfield Paper’s routing process and allow for more than one user to operate the software efficiently.

Providing the best service and value to customers requires effective route and time management of UniFirst’s delivery fleet. The company needed to streamline its vehicle routing processes to coordinate laundering and processing of uniforms and textiles with timely deliveries. The older PC-based vehicle routing system prevented proposed routes from being easily shared between central planners and individual service locations, complicating collaboration and route optimization.

Charles King Company’s pumping systems are critical for emergency and planned projects in treatment plants, pump stations, and collection systems. Any downtime can result in sewage overflows, leading to regulatory fines and environmental consequences. The company needed a reliable solution to monitor pump systems 24/7 to prevent overflows and ensure system reliability. They previously used analog auto-dialers for alerts, which were limited in functionality and only provided emergency-level notifications.

The Cocoa Fleet Team needed better visibility across the city’s 400 vehicles. They were using an offline GPS system that only provided telematics data when vehicles refueled, which was inefficient. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. The team needed a faster way to get this data and ensure that all vehicles and personnel operated efficiently and safely.

Blue Lightning Logistics faced significant challenges in monitoring their fleet and maintaining temperature control for their temperature-sensitive loads. The company was losing $30,000 to $50,000 annually due to rejected loads caused by temperature fluctuations and lack of real-time monitoring. Additionally, the company had no way to track the location of their trailers, leading to operational inefficiencies and increased risk of theft.

When company leaders started looking for a new fleet management system in 2017, they knew they wanted more than GPS location tracking. Ghilotti Bros. also wanted to find an integrated solution that would help protect their 175 employees, their equipment, and their brand. The company needed a system that could provide real-time visibility into their operations, streamline maintenance processes, and enhance safety measures. With a large fleet and numerous high-value construction equipment spread across multiple job sites, tracking and maintaining these assets efficiently was a significant challenge. Additionally, ensuring the safety of their employees in one of the most dangerous occupations in the United States was a top priority.

Deschutes Brewery faced a potential $750,000 investment in a redundant chiller to ensure the reliability of their brewing process. To avoid this significant capital expenditure, they needed a way to assess the health of their existing chiller and make informed decisions about its maintenance and operation. The challenge was to find a solution that could provide real-time insights into the chiller's condition and help optimize its usage to extend its lifespan.

When a single hour of downtime at Meridian Brick costs thousands of dollars in lost revenue, having the most accurate downtime data is critical for the company’s bottom line. David Peters, Meridian Brick’s Director of Technical Services, is on a mission to improve operational efficiency, and knows that accurate production data is the first step in knowing what to improve. The most challenging part of their manual data logging process was never having accurate times. All of the 30-second downtimes that went unlogged ended up becoming death by a thousand papercuts. With Samsara, the impact of real-time analytics on uptime, throughput, and scrap rate that can be accessed from any device has been immediate. The data is way more accurate than what was possible with a manual system. They noticed, for example, that a significant amount of downtime was occurring at a particular plant due to raw material loading, something which wasn’t apparent in their manual data before. Accurate downtime logging has empowered David and the plant managers to make more informed decisions around processes, resourcing, and capital expenditures in order to improve production performance.

Pine Environmental's clients needed a more efficient way to monitor and report on various environmental factors such as air, gas, water, and soil quality. Previously, clients had to manually collect data from monitoring equipment spread across large job sites, which was time-consuming and inefficient. Pine sought a telemetry solution that could provide centralized visibility into real-time and historical sensor data. They required a system that was always on, scalable, easy to use, and supported multiple industrial protocols. Additionally, the solution needed to offer secure communications, mobile visibility, and low-powered hardware with data backup capabilities. After unsatisfactory experiences with previous telemetry providers, Pine laid out a no-compromise set of required capabilities for their new system.

Prior to working with Wise Systems, Scout Distribution routed statically, building fixed route plans around their forecasted orders. They used their ERP system to do some light routing, but wanted more comprehensive automation. The system would assign drivers to accounts and incoming orders, but still required manual routing and navigating to each stop. Without a streamlined process for data collection and dispatching, the team knew their original approach wasn’t sustainable or scalable for rapid business growth. The team needed to adopt a technology platform that would collect and accommodate all of its fleet data in order to quickly scale with the expanding business.

With the food-on-the-go sector rapidly expanding in the UK, retailers like Greggs face growing pressure on their supply chains to meet changing customer expectations. Greggs needed to transform from a decentralised traditional bakery business into a centrally-run, food-on-the-go brand. This transformation required reshaping its supply chain to support shop expansion beyond 2,000 outlets and to meet the choice and availability customers demand. The distribution planning had become progressively more complex, requiring advanced planning tools to achieve the highest levels of efficiency, utilisation, and service performance.

GeoCo, a Netherlands-based consultancy, faced the challenge of optimizing waste and recycling collection routes for municipalities. The company needed a robust solution to enhance route planning, reduce fleet size, mileage, and planning time, and provide more balanced routes and accurate ETAs. GeoCo sought to improve operational efficiency and environmental impact through better route management.

Western Disposal serves approximately 35,000 residential and commercial customers in Boulder and Broomfield Counties in Colorado. The locally owned hauler, with over 40 years of experience, strives for best-in-class environmental sustainability in everything they do, whether it is through their carefully managed on-site operations or in their continual investments in energy-efficient technologies. When the management team decided to implement RouteSmart 19 years ago, they were beginning to automate manual routes to lower fuel and labor expenditures. The company also had a desire to reduce route planning time. Western Disposal needed a tool that could handle day-to-day challenges, as well as assist with bigger picture growth strategies like facilitating smooth business acquisitions and helping to roll out new services.