公司规模
Large Corporate
地区
- Europe
国家
- Netherlands
产品
- Bomgar Embassy
技术栈
- Information Communications Technology (ICT)
- Virtual Private Network (VPN)
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 维护
- 商业运营
用例
- 远程资产管理
- 网络安全
服务
- 系统集成
- 软件设计与工程服务
关于客户
Meander Medical Centre is an award-winning healthcare institution located in Amersfoort, Netherlands. The hospital is designed to encourage a connection with natural surroundings throughout the campus and offers only private rooms, creating a healing environment where patients can gain more rest, leading to a quicker recovery. The hospital moved into its new facility in 2013, which was designed with a state-of-the-art information communications technology (ICT) infrastructure. The hospital relies heavily on suppliers to provide the latest healthcare technologies that help them serve their patients. They have approximately 80 suppliers who need access to their network.
挑战
Meander Medical Centre, an award-winning healthcare institution in the Netherlands, moved into a new facility in 2013. The new facility was designed with a state-of-the-art information communications technology (ICT) infrastructure. The hospital's IT team needed to provide secure access to the hospital's IT network for its extensive medical equipment and application suppliers. These suppliers needed access to maintain and support their solutions and track and report on results. The hospital had approximately 80 suppliers who needed access to their network, making it critical to provide access in a way that complies with government regulations concerning healthcare information security. Setting up virtual private network (VPN) connections for each of the suppliers was an unattractive option due to the high skill level required, the maintenance costs, and the inability to audit what was happening during remote sessions.
解决方案
After conducting research on possible solutions, the hospital chose Bomgar's Embassy solution. This solution enables the hospital to create safe and controllable multi-platform access for its vendors. Suppliers now have secure remote access to the hospital's network to perform maintenance on their equipment, and the hospital has an audit trail stored behind its firewall so it can see what actions are taken during remote sessions. Bomgar Embassy allows the hospital to control granularly who has access to specific systems and when they have access. With Bomgar’s concurrent license model, there is no limitation to the number of vendors that can be granted remote access or the number of servers and systems that receive support. The hospital has blocked the use of all other remote support tools, making the use of Bomgar mandatory in its environment and part of its IT purchase conditions.
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