公司规模
SME
地区
- America
国家
- United States
产品
- Shoptech’s E2 system
- QuickBooks
技术栈
- Inventory Management Software
- Accounting Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 离散制造
- 采购
用例
- 自动化制造系统
- 库存管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
DP West 是一家位于华盛顿州埃纳姆克劳的塑料加工车间。该公司专门为食品加工、制造、木材等各行各业生产输送机组件。在实施 Shoptech 的 E2 系统之前,DP West 依靠一系列电子表格和手写笔记来管理其运营。调度是通过在每个工作订单附带的纸上写下时间手动完成的。该公司聘请了一位外部会计师来管理他们的 QuickBooks 平台。
挑战
DP West 是一家位于华盛顿州埃纳姆克劳的机械车间,该公司购买了 Shoptech 的 E2 系统来改进其流程,包括报价、调度、订购、库存管理等。然而,他们在将 E2 系统与现有的 QuickBooks 平台集成时面临巨大挑战,该平台由外部会计师管理。最初的集成尝试失败了,导致 DP West 团队内部感到沮丧。
解决方案
为了解决集成问题,DP West 联系了 Shoptech 的支持部门。Shoptech 服务代表通过电话指导 DP West 团队完成整个流程。然而,对于 DP West 的“负责人”来说,仍有一些问题难以解决。为了解决这些问题,Shoptech 实施团队成员 Alicia 到现场访问了 DP West。几天之内,Alicia 和 DP West 团队成功地将 E2 系统与商店的 QuickBooks 平台集成,为部署其他软件模块铺平了道路。
运营影响
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