Sovran 案例研究
公司规模
SME
地区
- America
国家
- United States
产品
- MigrationWiz
- UserActivation
- DeploymentPro
技术栈
- Office 365
- Google Apps
- On-prem Exchange
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
适用功能
- 商业运营
用例
- 过程控制与优化
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Sovran 是一家专业的 IT 支持和管理服务提供商，总部位于明尼苏达州伊根。该公司在 IT 行业拥有超过 25 年的经验，专门解决各种平台上具有挑战性的连接问题。Sovran 以其为客户提供全面 IT 解决方案和托管服务的能力而自豪。该公司拥有 30 名员工，为各种客户提供服务，是 IT 服务行业的中型企业。
挑战
Sovran 是一家专业的 IT 支持和管理服务提供商，他们正在寻找一种方法，让最终用户更高效地迁移到 Office 365。他们正在寻找一种能够节省成本、提供用户管理、数据保护、简化流程和专业配置选项的解决方案。由于手动迁移繁琐且可能丢失数据，因此很快就被排除在外。Sovran 之前用于引导新用户和迁移数据的 Office 365 内置工具在稳定性和易用性等关键方面存在不足。该公司需要一种强大的方法来进行 Office 365 引导，这种方法不会花费过多的时间，可以自动化整个过程，并且不会有丢失客户数据的风险。
解决方案
Sovran 转向 BitTitan 的解决方案，因为他们过去使用 MigrationWiz 产品进行数据迁移项目时获得了良好的体验。他们对 UserActivation 的功能很感兴趣，该功能可自动在 Office 365 中创建最终用户帐户、分配许可证、管理 DNS 更改并自动在桌面上执行 Outlook 配置过程。Sovran 开始使用 UserActivation 将客户迁移到 Office 365，并对快速完成时间感到满意。该解决方案使他们能够快速地接纳客户，而不会出现任何问题，从而大大简化了过渡。配置 Outlook 配置文件的功能也是 Sovran 的一项关键要求，而 UserActivation 满足了这一要求。该解决方案使 Sovran 能够接纳更多客户并成功将他们迁移到 Office 365，同时节省了成本、时间和内部 IT 基础设施。
运营影响
数量效益
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