技术
- 功能应用 - 车队管理系统 (FMS)
- 基础设施即服务 (IaaS) - 公共云
适用行业
- 城市与自治市
- 运输
适用功能
- 物流运输
用例
- 自主运输系统
- 智慧城市运营
服务
- 系统集成
关于客户
本案例中的客户是德国第六大城市斯图加特的公共交通运营商 Stuttgarter Straßenbahnen AG (SSB)。由于城市道路上私家车数量过多,导致空气污染频繁发生,SSB 面临着挑战。为了缓解这一问题,SSB于2018年推出了按需服务。然而,该服务需要大幅扩展和升级才能有效满足城市的交通需求。因此,SSB于2021年与Via合作增强服务,推出SSB Flex 2.0。
挑战
德国斯图加特是该国第六大城市,该国道路上私家车数量过多,导致空气污染频繁发生。该市的公共交通运营商 Stuttgarter Straßenbahnen AG (SSB) 于 2018 年推出了一项按需服务来解决这一问题。然而,该服务需要大幅扩展和升级,才能有效满足城市的交通需求。面临的挑战是加强现有服务,以提供全市范围的交通覆盖,特别是在传统公共交通不足的时间和地点。该解决方案还需要用户友好,可供视障人士使用,并且能够在乘客和司机之间进行顺畅的沟通。
解决方案
为了应对这些挑战,SSB 于 2021 年与 Via 合作,取代了之前的提供商,并推出了 SSB Flex 2.0。该服务提供全市范围的交通覆盖,填补了传统公共交通留下的空白。该服务拥有 11 辆车队,可以通过应用程序或电话以德语或英语预订乘车服务。 Via 推出了一款新的乘客应用程序,增强了针对视障人士的功能,促进乘客和司机之间的顺畅沟通。该服务还推出了多式联运和联运集成,让乘客可以在应用程序中查看城市中可用的所有交通选项。威盛的先进技术通过从以前的提供商迁移数据,在短短几周内实现了平稳的系统过渡。
运营影响
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