实例探究 > SST, Inc. Enhances Gun Crime Detection with IoT and Cisco Jasper Control Center

SST, Inc. Enhances Gun Crime Detection with IoT and Cisco Jasper Control Center

公司规模

Large Corporate

地区

America

国家

United States

产品

ShotSpotter Flex
Cisco Jasper Control Center

技术栈

IoT
Cloud-based service
Real-time alerts

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Customer Satisfaction
Productivity Improvements

技术

分析与建模 - 实时分析
网络与连接 - 网络管理和分析软件
平台即服务 (PaaS) - 连接平台

适用行业

安全与公共安全

适用功能

现场服务
商业运营

用例

公共预警与应急响应
远程资产管理
入侵检测系统

服务

云规划/设计/实施服务
系统集成

关于客户

SST, Inc., the makers of ShotSpotter Flex, is the global leader in providing gunfire detection and location technology solutions. The subscription-based service instantly notifies law enforcement agencies of any gun crimes in progress, delivering up-to-the-minute intelligence— including location of shooting, number of shots fired, number of shooters, as well as audio snippets of confirmed gun fire—to dispatch centers, police cars and even smart phones. The Internet of Things (IoT) is at the heart of the ShotSpotter cloud-based service: all gunshot-detecting sensors are connected to the Internet, and SST manages a network of thousands of connected devices around the world.

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挑战

Unreported urban gun violence poses a serious threat to the safety of neighborhoods and entire communities. By the time the police receive a 911 emergency call, they’ve already lost precious time — time that could be used to locate the crime scene, secure evidence and save lives. When responding to gun violence, intelligence is everything, and having access to the most precise, detailed and timely data helps law enforcement in the fight against illegal gun crime. Before the company implemented Control Center in early 2013, all networked sensors were managed manually. SST had no visibility into whether sensors in the field were working correctly unless customers reported problems. Managing data plans and controlling how much SST was spending on data over different carrier networks presented additional challenges.

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解决方案

SST, Inc. transitioned from a premises-based CapEx software license to a cloud-based IoT service model, significantly reducing costs for their customers while increasing the value delivered. The company now deploys, manages, and maintains the entire sensor network, taking the complexity of owning and managing infrastructure from their customers. The Cisco Jasper Control Center platform was implemented to manage the networked sensors, providing real-time alerts and visibility into device performance. This platform allows SST to monitor data usage, receive automatic alerts for data plan caps, and quickly diagnose device issues, ensuring the sensors are operational 24/7. The integration of Cisco Jasper into SST's operations has been seamless, enabling the company to expand its footprint and bring new devices and services online efficiently.

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运营影响

SST now has the ability to monitor data usage in real time and receive automatic alerts for data plan caps, preventing cost overruns.
The company can quickly diagnose device issues and restore service before customers are affected, ensuring sensors are operational 24/7.
The Cisco Jasper platform has enabled SST to expand into new markets such as education and critical infrastructure.
The integration of Cisco Jasper into SST's operations has been seamless, allowing for efficient deployment of new endpoint devices and service plans.
SST provides a higher level of quality service at a reduced cost, enhancing customer satisfaction and operational efficiency.

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数量效益

SST's transition to a cloud-based IoT service model has significantly reduced costs for their customers.
The Cisco Jasper platform has allowed SST to prevent cost overruns by monitoring data usage and receiving automatic alerts for data plan caps.

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