适用行业
- 水泥
- 教育
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
Exact Sciences 是一家位于美国威斯康星州麦迪逊市的生物技术公司。该公司专注于分子诊断,为癌症的早期检测提供非侵入性、患者友好的筛查技术。该公司的使命是将科学与技术结合起来,创造革命性的产品,帮助更早、更准确地检测癌症。该公司面临医疗、法律和监管 (MLR) 审查流程的挑战,该流程效率低下且缺乏统一的技术解决方案。该公司寻求简化这一流程并实施可扩展的技术解决方案。
挑战
Exact Sciences 是一家分子诊断公司,正在努力解决低效的医疗、法律和监管 (MLR) 审查流程。该公司在其各个业务部门使用不同的技术进行 MLR 审查,但没有部署企业解决方案或集成。缺乏统一性和整合性导致效率低下并减慢了审查和批准过程。该公司还缺乏专门的角色来管理国土资源部审查流程,通常由高级副总裁承担这项任务。我们面临的挑战是简化和优化 MLR 审核流程、实施可扩展的技术解决方案并改变围绕 MLR 的公司文化。
解决方案
Exact Sciences 商业服务总监 Chris Larsen 承担了改进 MLR 审查流程的任务。她首先评估现有流程,从参与人员到内容如何从一个系统转移到另一个系统。在考虑了各种供应商之后,她选择 Veeva Vault PromoMats 作为技术解决方案,因为它能够满足所有要求并随业务扩展。该实施是分阶段推出的,国内设备先于国际设备上线。这种分阶段的方法允许根据反馈和观察进行调整和改进。除了技术实施之外,拉森还进行了重大的角色转变。她介绍了专门的角色来管理 MLR 审核流程并将内容放入 Vault PromoMats。她还鼓励高层领导将国土资源部审查任务委托给他们的团队,从而扩大审查流程。
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