技术
- 无人机 - 飞行与控制系统
适用行业
- 汽车
- 教育
适用功能
- 销售与市场营销
用例
- 库存管理
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
Mudd Advertising 是美国领先的广告公司,专注于汽车行业。三十多年来,该公司每年为 3,000 多个客户提供服务,直接与全国各地的经销商合作。该组织提供一系列营销服务,包括直邮营销、数字营销、制作服务和数据库管理。 Mudd Advertising 拥有一支专家团队和 150 多名员工,总部位于爱荷华州锡达福尔斯。该公司凭借其“拼搏”理念而蓬勃发展,为自己的工作感到自豪,追求卓越,并庆祝自己的胜利。
挑战
当 Dave Meindl 就任 Mudd Advertising 数字技术和绩效高级顾问时,他面临着重大挑战。没有现有的系统来管理工作流程或标准操作程序。缺乏文档和结构意味着业务流程杂乱无章且效率低下。缺乏系统化带来了混乱和效率低下的风险,这可能会导致财务损失。此外,缺乏结构化系统使组织难以适应变化,例如雇用新员工或处理意外情况。我们面临的挑战是找到一种有效且经济高效的解决方案来简化运营并提高效率。
解决方案
该解决方案以工作流程管理软件 SweetProcess 的形式出现。尽管预算有限,戴夫还是决定实施这个系统,希望它能带来必要的改变。 SweetProcess 允许 Dave 和他的团队为每项任务创建标准程序,从而消除低效率。它还通过防止因效率低下而导致的可避免的支出来帮助降低成本。该软件作为参考文件,确保高质量的绩效并为员工提供指导。它还简化了员工入职和培训流程,节省了时间和资源。文档流程是与团队成员共同进行的,并根据观察和反馈不断改进。随着运营现在顺利进行,该组织可以专注于实现下一个大目标。
运营影响
数量效益
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