适用行业
- 金融与保险
用例
- 库存管理
- 基于使用的保险
关于客户
Chaucer Syndicates 是一家总部位于伦敦的领先专业保险集团,在 200 多个国家/地区拥有越来越多的客户。该公司为保险行业生成有价值的风险分析模型,用于推动承保和索赔决策。 Chaucer 的小型风险管理服务团队对飓风和地震等灾难进行详细的、基于位置的分析,以帮助承保人更好地了解、管理和定价风险。该团队每年处理来自伦敦、迈阿密、新加坡和哥本哈根 20 家承销商的 1,000 多个风险模型请求。
挑战
Chaucer Syndicates 是一家领先的专业保险集团,在管理其风险分析流程方面面临着重大挑战。该公司的小型风险管理服务团队的任务是每年评估全球各地 20 家承销商提出的 1,000 多个风险模型请求。该流程通过电子邮件、电话和电子表格以临时方式进行管理,导致缺乏可见性且效率低下。在繁忙时期,风险分析师很难在最后期限前完成任务,而承销商也不清楚他们的请求的状态。 Chaucer 需要一种解决方案来提高生产力并提供可访问的流程来查看风险场景的状态。
解决方案
Chaucer 求助于 Nintex K2 Five 来简化其风险分析流程。该公司入围了三个潜在的工作流程解决方案提供商,并最终选择了 Nintex K2 Five,因为它具有灵活性和用户友好的界面。新的自动化工作流程在一个集中位置进行组织,每年节省 600 多个员工时间。该解决方案提供了即时可见性,减少了分析师花在查找信息以及回复承销商有关任务的电子邮件和电话上的时间。它还提高了乔叟风险分析请求流程的透明度,使不同时区的承保人可以看到谁正在处理他们的分析请求及其当前阶段。 Nintex K2 Five 还提供了有关分析请求流程的内置报告,为管理人员提供了宝贵的见解。
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