技术
- 自动化与控制 - 人机界面 (HMI)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 水泥
- 建筑与基础设施
用例
- 库存管理
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
索尼网络娱乐 (SNE) 是数字娱乐需求的领先提供商,包括通过一个帐户在各种连接设备上提供音乐、电影、游戏等。该服务于 2008 年推出,承诺为数百万客户提供“快速、便捷”的娱乐体验。随着服务的扩展和新功能的添加,对更好的指标、详细的报告和更明显的工作流程吞吐量的需求变得显而易见。 SNE 的内容运营团队负责使店面保持最新的内容产品,特别需要一个强大的请求管理系统。
挑战
索尼网络娱乐 (SNE) 是数字娱乐的主要来源,在保持其店面与最新内容保持同步方面面临着挑战。该服务于 2008 年推出,随着时间的推移增加了新的特性和功能,导致对更好的指标、详细报告和更明显的工作流程吞吐量的需求不断增加。内容运营团队正在寻找一种具有强大报告功能的请求管理系统,该系统可以捕获整个团队的指标。他们还需要一个可以根据其工作流程和操作要求量身定制的解决方案,而无需从头开始构建系统。我们面临的挑战是找到一家软件公司,该公司不仅要展示请求管理解决方案的功能,还要指导团队如何有效实施该解决方案。
解决方案
SNE 于 2012 年初实施了 Integrify Cloud 来应对挑战。选择 Integrify 主要是因为其强大的报告功能及其提供的支持资源。该解决方案使 SNE 能够捕获整个团队的指标,并让他们控制报告和工作流程,使它们对团队有效。 Integrify 的通用请求管理界面和自动化工作流程可有效管理请求,减少响应所需的资源。该系统允许用户在直观的界面中轻松定义、构建和发布流程,创建真正符合其业务运作方式的流程。 SNE 选择 Integrify 的云解决方案后,该解决方案得到了进一步简化,无需安装和维护软件。 SNE 的内容运营部门在洛杉矶和伦敦办事处拥有 100 多名员工,于 2012 年 4 月开始使用该系统。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
Case Study
IoT System for Tunnel Construction
The Zenitaka Corporation ('Zenitaka') has two major business areas: its architectural business focuses on structures such as government buildings, office buildings, and commercial facilities, while its civil engineering business is targeted at structures such as tunnels, bridges and dams. Within these areas, there presented two issues that have always persisted in regard to the construction of mountain tunnels. These issues are 'improving safety" and "reducing energy consumption". Mountain tunnels construction requires a massive amount of electricity. This is because there are many kinds of electrical equipment being used day and night, including construction machinery, construction lighting, and ventilating fan. Despite this, the amount of power consumption is generally not tightly managed. In many cases, the exact amount of power consumption is only ascertained when the bill from the power company becomes available. Sometimes, corporations install demand-monitoring equipment to help curb the maximum power demanded. However, even in these cases, the devices only allow the total volume of power consumption to be ascertained, or they may issue warnings to prevent the contracted volume of power from being exceeded. In order to tackle the issue of reducing power consumption, it was first necessary to obtain an accurate breakdown of how much power was being used in each particular area. In other words, we needed to be able to visualize the amount of power being consumed. Safety, was also not being managed very rigorously. Even now, tunnel construction sites often use a 'name label' system for managing entry into the work site. Specifically, red labels with white reverse sides that bear the workers' names on both sides are displayed at the tunnel work site entrance. The workers themselves then flip the name label to the appropriate side when entering or exiting from the work site to indicate whether or not they are working inside the tunnel at any given time. If a worker forgets to flip his or her name label when entering or exiting from the tunnel, management cannot be performed effectively. In order to tackle the challenges mentioned above, Zenitaka decided to build a system that could improve the safety of tunnel construction as well as reduce the amount of power consumed. In other words, this new system would facilitate a clear picture of which workers were working in each location at the mountain tunnel construction site, as well as which processes were being carried out at those respective locations at any given time. The system would maintain the safety of all workers while also carefully controlling the electrical equipment to reduce unnecessary power consumption. Having decided on the concept, our next concern was whether there existed any kind of robust hardware that would not break down at the construction work site, that could move freely in response to changes in the working environment, and that could accurately detect workers and vehicles using radio frequency identification (RFID). Given that this system would involve many components that were new to Zenitaka, we decided to enlist the cooperation of E.I.Sol Co., Ltd. ('E.I.Sol') as our joint development partner, as they had provided us with a highly practical proposal.
Case Study
Splunk Partnership Ties Together Big Data & IoT Services
Splunk was faced with the need to meet emerging customer demands for interfacing IoT projects to its suite of services. The company required an IoT partner that would be able to easily and quickly integrate with its Splunk Enterprise platform, rather than allocating development resources and time to building out an IoT interface and application platform.
Case Study
Bridge monitoring in Hamburg Port
Kattwyk Bridge is used for both rail and road transport, and it has played an important role in the Port of Hamburg since 1973. However, the increasing pressure from traffic requires a monitoring solution. The goal of the project is to assess in real-time the bridge's status and dynamic responses to traffic and lift processes.
Case Study
Bellas Landscaping
Leading landscaping firm serving central Illinois streamlines operations with Samsara’s real-time fleet tracking solution: • 30+ vehicle fleet includes International Terrastar dump trucks and flatbeds, medium- and light-duty pickups from Ford and Chevrolet. Winter fleet includes of snow plows and salters.