技术
- 传感器 - 温度传感器
适用行业
- 建筑物
- 零售
适用功能
- 销售与市场营销
用例
- 人员跟踪与监控
- 零售店自动化
服务
- 系统集成
关于客户
Pioneers UK Limited 是英国领先咖啡品牌 Costa Coffee 的特许经营商。该公司在西米德兰兹和伯明翰经营 21 家商店,雇用约 180 名员工。劳动力由全职和兼职员工组成,主要是年轻人,他们的第一份工作通常是在学校和大学之间。还有更成熟的咖啡师。自 2018 年以来,该公司一直是 Bizimply 劳动力管理解决方案的用户。
挑战
Pioneers UK Limited 是 Costa Coffee 的特许经营商,在西米德兰兹和伯明翰拥有 21 家门店,在管理员工方面面临着重大挑战。该公司拥有约 180 名员工,每家商店都有一个由 4 到 10 人组成的团队,其中包括一名经理。咖啡师由全职和兼职员工组成,主要是年轻人,他们的第一份工作往往是在学校和大学之间。也有更成熟的咖啡师,但由于有这么多年轻员工,人员流动率很高。因此,只要商店经理和先锋总部仍然依赖纸质排班、出勤记录和工资计算,工作场所管理就非常耗时且具有挑战性。竞争环境和经济不确定性也意味着大多数商店的客流量和顾客支出减少。
解决方案
2018 年春季,Pioneers 董事总经理出席了 Costa Franchise 会议,Bizimply 在会上做了演讲。随后,Bizimply 受邀与先锋队管理团队会面。 Bizimply 的解决方案简化了计时和工资计算流程,将商店经理花在这些任务上的时间从几小时减少到仅五分钟。这使得商店经理可以花更多的时间在前台照顾顾客、管理员工和提供帮助,例如在陈列柜上摆满蛋糕和三明治。该解决方案还提高了总部的效率,将薪资处理时间从两个半人天减少到半人天。 Bizimply 的功能还包括准确记录员工时间(包括休息时间)以及 Timestation 上用于衡量员工满意度的问卷调查功能。
运营影响
数量效益
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