Sunny Delight 依靠 JDA 支持服务提供关键任务援助
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- JDA Warehouse Management
- JDA Support Services
技术栈
- Server Transition
- Online Case Support
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 食品与饮料
适用功能
- 仓库和库存管理
用例
- 仓库自动化
- 库存管理
服务
- 系统集成
- 培训
关于客户
Sunny Delight Beverages Co. 是北美领先的果汁饮料生产商。该公司总部位于俄亥俄州辛辛那提，旗下品牌包括 SunnyD 柑橘果汁饮料、Elations 关节健康膳食补充剂、Fruit2 O 调味水以及 Veryfine 100% 果汁和果汁饮料。Sunny Delight 成立于 1963 年，在辛辛那提的总部和主要研发中心拥有 600 多名员工，并在美国各地设有五家制造工厂。
挑战
Sunny Delight Beverages Co. 是北美领先的果汁饮料生产商，它面临着将 JDA 仓库管理生产服务器迁移到新位置的挑战。这一迁移对时间要求很高，需要在 63 小时内完成。该公司需要与 JDA 合作以支持生产服务器迁移，并在迁移前咨询 JDA 专家，为支持流程奠定坚实的基础。该公司还需要依靠 JDA 支持服务团队进行故障排除和快速解决问题。
解决方案
JDA 为 Sunny Delight 提供了支持服务，包括产品专家、技术人员和运营专家的指导。他们还提供了最先进的流程和工具来快速诊断问题。Sunny Delight 可以全天候访问 JDAUser.com 以获得在线案例支持以及产品信息、知识库数据库、网络研讨会档案和特别兴趣小组论坛。在 JDA 支持服务的帮助下，Sunny Delight 能够提前完成任务关键型生产服务器转换。
运营影响
数量效益
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