瑞士保险公司利用 Compuware 解决方案保障大型机的未来
公司规模
Large Corporate
地区
- Europe
- America
- Asia
国家
- Switzerland
产品
- Compuware Topaz
- Compuware Abend-AID
- Compuware Xpediter
- Compuware File-AID
- Compuware Strobe
- Compuware Hiperstation
技术栈
- IBM mainframe
- Eclipse environment
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据库管理和存储
适用功能
- 离散制造
- 维护
用例
- 预测性维护
- 实时定位系统 (RTLS)
- 视觉质量检测
服务
- 软件设计与工程服务
- 系统集成
关于客户
Helvetia 是一家全线瑞士保险公司，管理的资产超过 390 亿美元，在欧洲、亚洲和拉丁美洲拥有 500 多万客户。该公司严重依赖 IBM 大型机来运行其所有核心应用程序，包括支持公司承保、保单管理和财务的应用程序。在这些核心大型机应用程序方面，该公司面临着双重挑战。挑战的第一部分是熟练、经验丰富的大型机开发人员的供应量下降。挑战的第二部分是对大型机应用程序的持续需求。这些应用程序必须不断更新和修改，以向客户提供他们所需的保险产品和服务体验。
挑战
Helvetia 是一家瑞士保险公司，管理的资产超过 390 亿美元，在欧洲、亚洲和拉丁美洲拥有超过 500 万客户，该公司所有核心应用程序都严重依赖 IBM 大型机。这些应用程序支持公司的承保、政策管理和财务。然而，与许多公司一样，Helvetia 在这些核心大型机应用程序方面面临着双重挑战。挑战的第一部分是熟练、经验丰富的大型机开发人员供应量下降。这种供应量下降尚未成为重大危机，但五年左右可能会成为重大危机。因此，Helvetia 必须立即为未来的短缺做好准备。挑战的第二部分是大型机应用程序的持续需求。这些应用程序必须不断更新和修改，以为客户提供他们所需的保险产品和服务体验。因此，大型机开发必须快速、可靠，并准备好在生产环境中大规模执行。这意味着 Helvetia 需要授权更少的开发人员，这些开发人员可能缺乏大型机经验，以比以往更快地提供更一致、更高质量的工作。
解决方案
Helvetia 正在使用多种 Compuware 解决方案解决其当前和长期的大型机应用程序开发挑战。最近，Helvetia 采用了 Topaz，因为它具有丰富的功能集、强大的可视化功能和直观的 GUI。这些属性使 Helvetia 的资深大型机开发人员能够提高工作效率，并为那些对该平台缺乏经验的开发人员提供急需的支持。Abend-AID 用于主动查明生产故障并减少解决问题所需的时间。随着越来越少的开发人员能够阅读系统转储，其故障管理功能变得越来越重要。Xpediter 通过分析程序和调试有问题的代码来加速开发过程。File-AID 已在 Helvetia 使用十多年。Helvetia 的开发人员使用 File-AID 来确保他们的应用程序从正确的来源访问正确的数据。Strobe 使 Helvetia 的大型机开发和运营团队能够快速轻松地查明任何编码效率低下的问题。Hiperstation 为 Helvetia 提供了持续监控和记录最终用户应用程序会话以及系统可用性的能力。
运营影响
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