技术
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 电信
- 运输
适用功能
- 采购
用例
- 公共交通管理
- 交通模拟
服务
- 系统集成
关于客户
本案例研究中的客户是托莱多地区交通管理局 (TARTA),这是一家为俄亥俄州托莱多地区提供服务的公共交通机构。 TARTA 寻求引入灵活、可持续的交通选择,以扩大其固定路线网络并扩大区域连通性。作为 NEORide 由 20 多家中西部机构组成的联盟的成员,TARTA 能够利用该组织的采购工具,快速访问 Via 的软件,并在短短 12 周内启动部署按需服务的支持。
挑战
托莱多地区区域交通管理局 (TARTA) 面临着引入灵活、可持续的交通选择以补充其固定路线网络并增强区域连通性的挑战。目标是用更高效、用户友好的系统取代该机构原有的叫车服务。作为由 20 多家中西部机构组成的 NEORide 联盟的成员,TARTA 有机会利用该组织的采购工具来快速获取必要的软件并启动支持。然而,挑战在于如何在短短 12 周内部署按需服务。
解决方案
TARTA 与 Via 合作,于 2023 年 1 月推出了名为 TARTA Flex 的微交通服务。该服务由 Via 的专有算法提供支持,该算法可根据乘客的需求在三个不同的区域内动态地安排车队路线。乘客可以通过移动应用程序、电话或门户网站预订按需和预先安排的乘车服务。服务区旨在覆盖固定路线线路无法到达的区域,65岁及以上的乘客可以进入延伸服务区。为了确保与更大的交通系统的无缝集成,Via 的软件促进了与 EZFare 的集成,EZFare 是一种熟悉的支付系统,允许乘客在不同的交通方式中使用单个应用程序。 TARTA Flex 乘客还可以选择免费换乘固定路线线路。
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